TrueLayer incident

EUR Payouts Delayed Settlement

Resolved after 42 minutes, affecting From 🇪🇺🇪🇪 LHVBEE22XXX and From 🇪🇺🇮🇪 TRYEIE22 and 1 more, on September 8, 2026.

resolved Sep 08, 2026, 10:00 PM UTC

We experienced a service degradation with EUR payouts. Clients may have seen delayed payment settlements. The service degradation impacting EUR payouts has been resolved, and SEPA Instant processing has fully recovered. Transactions that were rerouted to standard SEPA Credit Transfer during the degraded performance window will settle according to standard scheme processing timelines Impact start time: 08/09/2026, 20:58 UTC Impact end time: 08/09/2026, 21:30 UTC Client actions: None

Started
Sep 08, 2026, 09:17 PM UTC
Resolved
Sep 08, 2026, 10:00 PM UTC
Duration
42m
Detected by Pingoru
Sep 08, 2026, 09:17 PM UTC

Affected components

From 🇪🇺🇪🇪 LHVBEE22XXXFrom 🇪🇺🇮🇪 TRYEIE22From 🇪🇺🇩🇰 SXPYDKKKXXXFrom 🇪🇺🇩🇪 SXPYDEHHXXXFrom 🇪🇺🇫🇷 TRYEFRP2XXXFrom 🇪🇺🇫🇷 TRYEFRP2AAAFrom 🇪🇺🇫🇮 TRYEFIH2XXXFrom 🇪🇺🇮🇪 TRYEIE23XXXFrom 🇪🇺🇫🇷 TRYEFRP3XXXFrom 🇪🇺🇫🇮 TRYEFIH3XXX

Update timeline

  1. identified Sep 08, 2026, 09:17 PM UTC

    We are experiencing a service degradation on our Payments product. As our client, you may experience delayed settlement for pay-outs. Start time: 20:58 UTC Client actions: None

  2. identified Sep 08, 2026, 09:51 PM UTC

    Some components have fully recovered and are now operational. Start time: 20:58 UTC Client actions: None

  3. resolved Sep 08, 2026, 10:00 PM UTC

    We experienced a service degradation with EUR payouts. Clients may have seen delayed payment settlements. The service degradation impacting EUR payouts has been resolved, and SEPA Instant processing has fully recovered. Transactions that were rerouted to standard SEPA Credit Transfer during the degraded performance window will settle according to standard scheme processing timelines Impact start time: 08/09/2026, 20:58 UTC Impact end time: 08/09/2026, 21:30 UTC Client actions: None

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