Resolved after 10 hours 48 minutes, affecting From 🇪🇺🇩🇰 SXPYDKKKXXX and From 🇪🇺🇩🇪 SXPYDEHHXXX, on September 3, 2026.
We experienced a service degradation with EUR payouts due to an issue with our Banking Partner. Clients may have seen delayed settlement of payments. The issue is resolved and payments are settling as normal. Impact start time: 03/09/2026, 19:36 UTC Impact end time: 04/09/2026, 06:16 UTC Client actions: None
Affected components
Update timeline
- investigating Sep 03, 2026, 08:25 PM UTC
We are experiencing a service degradation with EUR payouts due to an issue with our Banking Partner. Clients may be seeing delayed settlement of payments. We are investigating this with our Banking Partner. Impact start time: 03/09/2026, 19:36 UTC Client actions: None
- resolved Sep 04, 2026, 07:14 AM UTC
We experienced a service degradation with EUR payouts due to an issue with our Banking Partner. Clients may have seen delayed settlement of payments. The issue is resolved and payments are settling as normal. Impact start time: 03/09/2026, 19:36 UTC Impact end time: 04/09/2026, 06:16 UTC Client actions: None
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