TRM Labs incident

Some of our systems are experiencing issues

Critical Resolved View vendor source →

TRM Labs experienced a critical incident on August 7, 2026 affecting US - Forensics on Web and EU - Forensics on Web and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 10:16 PM UTC
Resolved
Aug 07, 2026, 10:35 PM UTC
Duration
19m
Detected by Pingoru
Aug 07, 2026, 10:16 PM UTC

Affected components

US - Forensics on WebEU - Forensics on WebUS - API - Transaction MonitoringUS - API - BLOCKINTEU - API - BLOCKINTEU - API - Transaction Monitoring

Update timeline

  1. investigating Aug 07, 2026, 10:16 PM UTC

    Some of the TRM systems are experiencing issues resulting in users not being able to access our services. We are investigating the issues.

  2. monitoring Aug 07, 2026, 10:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2026, 10:35 PM UTC

    This incident has been resolved.