TRM Labs experienced a minor incident on August 5, 2026 affecting US - Forensics on Web and EU - Forensics on Web, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
US - Forensics on WebEU - Forensics on Web
Update timeline
- investigating Aug 05, 2026, 03:03 PM UTC
We are investigating an error rate on specific API route for Forensics
- identified Aug 05, 2026, 03:11 PM UTC
We have identified the issues, and rolling forward with the fix.
- monitoring Aug 05, 2026, 03:24 PM UTC
We have rolled out the fix and monitoring for recovery.
- resolved Aug 05, 2026, 03:37 PM UTC
Error rates on the single API are back to normal.