TRM Labs incident
Elevated error rates on Forensics and Transaction Monitoring APIs
TRM Labs experienced a major incident on June 12, 2026 affecting US - Forensics on Web and EU - Forensics on Web and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
US - Forensics on WebEU - Forensics on WebUS - API - Transaction Monitoring
Update timeline
- investigating Jun 12, 2026, 04:41 PM UTC
We're investigated elevated error rates on Forensics and Transaction Monitoring APIs.
- investigating Jun 12, 2026, 04:42 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2026, 04:44 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 12, 2026, 04:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2026, 05:49 PM UTC
This incident has been resolved.