TRM Labs incident

Higher than usual error rates affecting Forensics

Minor Resolved View vendor source →

TRM Labs experienced a minor incident on January 8, 2026 affecting US - Forensics on Web, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 05:02 PM UTC
Resolved
Jan 08, 2026, 09:48 PM UTC
Duration
4h 45m
Detected by Pingoru
Jan 08, 2026, 05:02 PM UTC

Affected components

US - Forensics on Web

Update timeline

  1. investigating Jan 08, 2026, 05:02 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 08, 2026, 06:10 PM UTC

    We are still investigating this issue.

  3. investigating Jan 08, 2026, 07:34 PM UTC

    We are still investigating this issue.

  4. monitoring Jan 08, 2026, 09:38 PM UTC

    We've released a fix for the issue and are monitoring the situation.

  5. resolved Jan 08, 2026, 09:48 PM UTC

    Performance and error rates are back to baseline.