TRM Labs experienced a major incident on February 9, 2026 affecting US - Forensics on Web, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
US - Forensics on Web
Update timeline
- investigating Feb 09, 2026, 04:23 PM UTC
Issues with plotting/loading Graph Visualizer
- identified Feb 09, 2026, 04:42 PM UTC
The issue has been identified and we are working on a fix.
- monitoring Feb 09, 2026, 04:44 PM UTC
A fix has been rolled out and Graph Visualizer is restored. We will continue to monitor.
- resolved Feb 09, 2026, 05:12 PM UTC
The issue has been resolved with all functionality restored.