TRM Labs experienced a minor incident on March 25, 2026 affecting US - Forensics on Web and US - API - Wallet Screening and 1 more component, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
US - Forensics on WebUS - API - Wallet ScreeningUS - API - Transaction Monitoring
Update timeline
- investigating Mar 25, 2026, 04:11 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating Mar 25, 2026, 04:35 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 25, 2026, 06:08 PM UTC
We have identified an issue where a small percentage of Forensics requests are being retried. We have scaled up resources to mitigate the impact and are actively monitoring.
- resolved Mar 25, 2026, 08:31 PM UTC
This incident has been resolved.