Triton Digital Outage History

We are investigating an issue that is preventing users from viewing or adding new Stream Access Control rules in Console UI. This incident seems to only affect the UI. Existing SAC rules should function normally to restrict stream access. More information to come.

Please note that this incident is only affecting Default rules at the Broadcaster and Market levels. Users can still create default and Scheduled rules at Station level. More information to come.

We are currently investigating reports of slowness when uploading new clips to the Omny platform. More information will follow.

We are currently investigating an issue impacting TAP Programmatic Analytics Dashboard. Any deal with the start date on or after 06/08 1AM UTC will not display any Impressions in Manadge. The delivery is not being impacted. More information to come.

We are currently investigating an issue where deals with the start date on or after 06/01 are not displayed in Manadge (TAP Programmatic Analytics Dashboard). This is only impacting Manadge reporting platform. Bid requests are being sent and most of the deals seem to have already started delivering. More information to come.

We are currently investigating an issue where users are unable to access (login) Manadge. Note that this incident does not affect programmatic ad delivery. More information to come.

We are currently investigating errors loading synchronization data of deals on TAP Programmatic. More information to come.

We are currently investigating a data processing issue resulting in data being late in Manadge. Users will see no data since 12:00 (noon) UTC. More information to follow.

We're aware that there are processing delays in Omny Studio and we're currently investigating.

We are continuing to investigate this issue.

We are investigating an issue in TAP Explore where users selecting the "Segment PoP" Report Type will cause the UI to go blanc. Our team is actively looking on restoring functionality. More information to come.

We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

We are currently investigating a network instability affecting our London datacenter. Listener experience and ad delivery might be impacted. We will provide further updates as more information becomes available. Thank you for your patience.

We have identified an issue with our connection to Google's Youtube Reporting API preventing us from gathering video podcast data. Users will not be able to see new data reported for April 28th onwards. There is a possibility that some clients will see incomplete data prior to April 28th as well. We are in contact with Google to restore this functionality. More information to come.

We are currently investigating an issue where the list of DMP segments is not loading in the TAP UI Listener targeting section. This is not affecting delivery of flights that have existing DMP segments already selected.

We are currently aware of an issue affecting Omny Podcast Embeds, which are not functioning as expected when accessed through the Mozilla Firefox browser. Clients and end users accessing Omny embedded podcast players via Firefox may experience failures in player playback functionality, resulting in Error Code 4.

We are investigating an issue preventing users from logging into the Manadge UI. Our team is actively working on a solution. Note that this incident is not affecting programmatic ad delivery. More information come.

We are currently investigating an issue when selecting the Edit option to edit a tag in the Sounder UI does not open the editing options.

We are investigating an issue where users will be presented with an error when trying to add DMP Segments to a flight. More information to come.

We are experiencing Omny issues that's causing functionality issues including uploading files.

We are experiencing issues in Omny which leads to behavior with users being unable to upload files

Our team has observed an issue in Omny that could lead to behaviors such as uploading issues. We are continuously investigating the cause of the issue and to roll out a fix ASAP.

As a result of the TAP Programmatic UI - Intermittent errors incident experienced on March 19th, we are experiencing a delay in synchronisation for deals having been created March 18th and March 19th. The system is working through deal synchronizations but the process is taking much longer than usual. Our development team is working to add mitigation measures to help the system work faster through the backlog of deals to be synched. More information to come.