Triton Digital Outage History
Triton Digital is up right nowPingoru has recorded 95 incidents for Triton Digital: 93 in the last 12 months and 18 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 186 of 720 (26%) |
| May 2026 | 10 | 374 of 744 (50%) |
| June 2026 | 7 | 136 of 720 (19%) |
| July 2026 | 7 | 490 of 744 (66%) |
| August 2026 | 11 | 562 of 744 (75%) |
| September 2026 | 3 | 66 of 720 (9%) |
| October 2026 | 4 | 149 of 520 (29%) |
Incidents, newest first
Major October 21, 2026 SamCloud Stations Intermittent Outage 11h SAM Broadcaster Cloud, SAM Broadcaster Cloud, SAM Broadcaster Cloud
Started Oct 21, 2026, 04:16 AM UTC· resolved Oct 21, 2026, 03:17 PM UTC
- investigating Oct 21, 2026, 04:16 AM UTC
Multiple SamCloud stations are experiencing intermittent outages. The team is investigating the issue.
- monitoring Oct 21, 2026, 07:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2026, 03:17 PM UTC
No further occurrence of outages have been observed from this incident. This incident is considered resolved.
Minor October 15, 2026 Omny Studio Processing and Publishing Delays 4d 5h Omny Studio Management Portal, Omny Studio Management Portal, Omny Studio Management Portal, Omny Studio Management API and 2 more
Started Oct 15, 2026, 07:30 AM UTC· resolved Oct 19, 2026, 12:55 PM UTC
- investigating Oct 15, 2026, 07:30 AM UTC
We are currently experiencing delays in Omny processing and publishing. Our team is investigating the issue and working to resolve it as quickly as possible. We will provide updates as more information becomes available.
- monitoring Oct 15, 2026, 10:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 19, 2026, 12:55 PM UTC
No further occurrence of the issue has been observed. This incident is considered resolved.
Minor October 6, 2026 TAP UI - DMP Segment targeting error 1d 6h TAP UI, TAP UI, TAP UI
Started Oct 06, 2026, 08:34 AM UTC· resolved Oct 07, 2026, 02:44 PM UTC
- investigating Oct 06, 2026, 08:34 AM UTC
We are currently investigating an intermittent error impacting DMP segments targeting in TAP UI. It is only affecting clients that are using a different CPM currency on direct flights and deals. Programmatic and direct ad delivery is not impacted. More information to come.
- monitoring Oct 06, 2026, 09:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2026, 02:44 PM UTC
This incident is now considered resolved.
Minor October 1, 2026 Omny - Analytics delay 6h 23m Omny Studio Management Portal, Omny Studio Management Portal, Omny Studio Management Portal
Started Oct 01, 2026, 01:58 PM UTC· resolved Oct 01, 2026, 08:21 PM UTC
- investigating Oct 01, 2026, 01:58 PM UTC
We are currently investigating reports of missing analytics for clips published today (October 1, 2026).
- identified Oct 01, 2026, 02:17 PM UTC
The issue has been identified and a resolution is being worked on.
- monitoring Oct 01, 2026, 03:50 PM UTC
Analytics are slowly flowing back through to us. We're closely monitoring the situation and expect the data to be caught up shortly.
- resolved Oct 01, 2026, 08:21 PM UTC
This incident has been resolved. All missing analytics have since been back filled and no data was lost during this time.
Minor September 29, 2026 Omny - Certain clips unavailable 1d Podcast Delivery, Podcast Delivery, Podcast Delivery
Started Sep 29, 2026, 02:33 PM UTC· resolved Sep 30, 2026, 02:40 PM UTC
- investigating Sep 29, 2026, 02:33 PM UTC
We are investigating reports where certain clips are unable to be downloaded from various platforms. This appears to only be affecting clips published within the past 24 hours. More information to come.
- identified Sep 29, 2026, 04:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 29, 2026, 06:25 PM UTC
All affected clips have been reprocessed and are available for download. We are monitoring the situation closely.
- monitoring Sep 29, 2026, 06:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 30, 2026, 02:40 PM UTC
Our close monitoring shows no signs of further issues. This incident is considered resolved.
Minor September 14, 2026 User permissions not granted (intermittent) 1d TAP UI, TAP UI, Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard) and 7 more
Started Sep 14, 2026, 05:41 PM UTC· resolved Sep 15, 2026, 05:53 PM UTC
- investigating Sep 14, 2026, 05:41 PM UTC
We are investigating an issue where certain users may be presented with an error when accessing content in TAP, Manadge or Settings UI stating that they do not have access to the content. The UI may be slow to load or result in the error being displayed. The issue seems to be intermittent. More information to come.
- monitoring Sep 14, 2026, 06:03 PM UTC
A fix was applied. Login services should now properly return user's access permissions. Users should no web able to access our various UI and its contents as normal. We will be monitoring the situation closely.
- resolved Sep 15, 2026, 05:53 PM UTC
This incident is considered resolved.
Minor September 10, 2026 TAP - Error loading Industry Separation rules in Advertiser view 17h 45m TAP UI, TAP UI, TAP UI
Started Sep 10, 2026, 07:49 PM UTC· resolved Sep 11, 2026, 01:35 PM UTC
- identified Sep 10, 2026, 07:49 PM UTC
We are aware of an issue where users viewing or creating advertisers in TAP will see an error stating "Error loading publisher industry separation". Our team has identified the cause of the problem and a fix is being developed. Note that this incident is only affecting the user interface. Ad delivery and ad separation are unaffected. More information to come.
- identified Sep 10, 2026, 10:29 PM UTC
This has now been resolved and we are monitoring
- resolved Sep 11, 2026, 01:35 PM UTC
This is now considered resolved.
Minor August 28, 2026 Omny analtyics delayed 8h 10m Omny Studio Management Portal, Omny Studio Management Portal, Omny Studio Management Portal
Started Aug 28, 2026, 05:15 AM UTC· resolved Aug 28, 2026, 01:26 PM UTC
- investigating Aug 28, 2026, 06:10 AM UTC
We are aware of an issue with our cloud hosting provider that is causing analytics processing to be delayed
- identified Aug 28, 2026, 07:56 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 28, 2026, 10:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 28, 2026, 01:26 PM UTC
Our monitoring shows no signs of further issues. This incident is considered resolved.
Minor August 25, 2026 TAP - Ondemand ad delivery performance degradation 2d 4h Programmatic Ad Delivery, Programmatic Ad Delivery, On-Demand Ad Delivery, Programmatic Ad Delivery and 2 more
Started Aug 25, 2026, 01:34 PM UTC· resolved Aug 27, 2026, 06:29 PM UTC
- investigating Aug 25, 2026, 01:34 PM UTC
We are currently investing an issue impacting ondemand ad delivery. More information to come.
- investigating Aug 25, 2026, 03:43 PM UTC
We are currently investigating reports of a temporary decrease in ad selection and delivery impacting On-Demand direct sold and programmatic campaigns. Ad request processing remains operational, but some publishers may experience lower than expected fill rates or delivery pacing. More information to come
- identified Aug 25, 2026, 04:07 PM UTC
We have identified the cause of the issue to be an abnormally high volume of requests coming from a third party platform. We have put mitigation measures in place to restrict traffic from this platform and are engaging with them to remediate the situation. More information to come.
- monitoring Aug 25, 2026, 08:59 PM UTC
Mitigation measures have been applied by the third party platform. The volume of requests has returned to normal operating parameters. While we do not expect further issues, we will monitor the situation closely for the time being. More information to come.
- resolved Aug 27, 2026, 06:29 PM UTC
Our monitoring has not shown further issues. This incident is considered resolved.
Minor August 21, 2026 Triton Digital's SSP unable to sync new deals with The Trade Desk 2d 20h Live Streaming Ad Delivery, Programmatic Ad Delivery, Programmatic Ad Delivery
Started Aug 21, 2026, 08:36 PM UTC· resolved Aug 24, 2026, 04:48 PM UTC
- identified Aug 21, 2026, 08:36 PM UTC
We have identified a problem with our deal synchronisation mechanism with The Trade Desk. Deals created since August 20th are not syncing with The Trade Desk and therefore will not become active for delivery. We have contacted the DSP and are awaiting new authorization. Existing deals are unaffected. More information to come.
- resolved Aug 24, 2026, 04:48 PM UTC
A fix was applied to our synchronization mechanism with The Trade Desk. Deals are once again sycning normally. All deals created during the incident have now properly synced to The Trade Desk. This incident is considered resolved.
Minor August 21, 2026 Manadge (TAP Programmatic Analytics Dashboard) - Deal ID not available as a filter 6d 15h Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard)
Started Aug 21, 2026, 02:56 PM UTC· resolved Aug 28, 2026, 06:15 AM UTC
- investigating Aug 21, 2026, 02:56 PM UTC
We are currently investigating an issue impacting Manadge (TAP Programmatic Analytics Dashboard). The Deal ID is not available as a filter. This can disrupt Dashboard already created that were filtered by Deal ID. More information to come.
- investigating Aug 25, 2026, 05:43 PM UTC
Our team continues to investigate the cause of the issue, which is proving to be more challenging to locate than previously anticipated. More information to come.
- identified Aug 26, 2026, 07:28 PM UTC
We have identified the cause of the issue and our team is working on developing a fix. More information to come.
- resolved Aug 28, 2026, 06:15 AM UTC
This incident has been resolved. Deal ID is available again as a filter in Manadge Dashboards.
Notice August 17, 2026 Unable to upload new images to Triton Player Web Admin 6d 23h Live Streaming Delivery - East, Live Streaming Delivery, Live Streaming Delivery - South East & Pacific, Live Streaming Delivery - West and 1 more
Started Aug 17, 2026, 04:18 PM UTC· resolved Aug 24, 2026, 03:59 PM UTC
- identified Aug 17, 2026, 04:18 PM UTC
We have identified an issue with the upload mechanism in Player Web Admin where users are unable to upload new imagery to be displayed on their Triton V4 Player. Existing imagery is unaffected. We are actively looking for a solution. More information to come.
- resolved Aug 24, 2026, 03:59 PM UTC
Our team has applied mitigation measures and have fixed the issue. Clients are once again able to upload new and manage Player V4 imagery in Player Web Admin as normal. This incident is considered resolved.
Minor August 14, 2026 Ad delivery - High latency reponse time 7d 2h Live Streaming Ad Delivery, Live Streaming Ad Delivery, Podcast Ad Delivery, Live Streaming Ad Delivery and 8 more
Started Aug 14, 2026, 03:33 PM UTC· resolved Aug 21, 2026, 06:04 PM UTC
- investigating Aug 14, 2026, 03:33 PM UTC
We are aware of an issue affecting the performance of our Advertising Services, which may result in delayed responses or, in some cases, failed requests. Our team is actively investigating the issue and working to identify the root cause. We will provide further updates as more information becomes available.
- monitoring Aug 14, 2026, 05:40 PM UTC
This incident has been resolved and we are continuing to monitor.
- monitoring Aug 14, 2026, 05:45 PM UTC
A fix has been implemented and we are monitoring the situation
- resolved Aug 21, 2026, 06:04 PM UTC
This incident is considered resolved.
Minor August 10, 2026 Now Playing (Song History) Service API unavailable 2d 13h Live Streaming Delivery - East, Live Streaming Delivery, Live Streaming Delivery - South East & Pacific, Live Streaming Delivery - West
Started Aug 10, 2026, 01:59 PM UTC· resolved Aug 13, 2026, 03:46 AM UTC
- investigating Aug 10, 2026, 01:59 PM UTC
We are investigating an issue with the "Song History" service API where no songs are returned when a query is made. This may impact certain players using this API to display currently playing songs and also players using the API to display past songs. Live song information via cue points are not affected by this incident. More information to come.
- monitoring Aug 10, 2026, 03:41 PM UTC
A fix has been applied and the API is now returning data as normal. We are actively monitoring the situation. More information to come.
- resolved Aug 13, 2026, 03:46 AM UTC
This incident is resolved and a fix has been applied to the service via a software update.
Minor August 7, 2026 Playing Services issue 12h 53m Live Streaming Delivery - East, Live Streaming Delivery, Live Streaming Delivery - South East & Pacific, Live Streaming Delivery - West and 4 more
Started Aug 07, 2026, 07:50 AM UTC· resolved Aug 07, 2026, 08:44 PM UTC
- investigating Aug 07, 2026, 07:50 AM UTC
We are aware of an issue causing requests to the Now Playing service to fail. Our team is actively investigating the issue and working to identify the root cause. We will provide further updates as more information becomes available. We apologize for any inconvenience this may cause.
- investigating Aug 07, 2026, 07:52 AM UTC
We are continuing to investigate this issue.
- investigating Aug 07, 2026, 07:54 AM UTC
We are continuing to investigate this issue.
- investigating Aug 07, 2026, 07:58 AM UTC
We are continuing to investigate this issue.
- investigating Aug 07, 2026, 09:00 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 07, 2026, 10:54 AM UTC
We identified a potential root cause and have taken actions to mitigate it. Our services are back to normal operational state and we will keep monitoring and investigating our services closely over the next 12 hours. Meanwhile, we can share that the overall effect has been quite limited for listeners as we have a total amount of concurrent listeners on the platform inline with the number we had last week at the same time.
- monitoring Aug 07, 2026, 11:00 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 07, 2026, 11:02 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 07, 2026, 08:44 PM UTC
This incident is resolved. The services ran smoothly over the last ~10 hours.
Minor August 6, 2026 TAP UI - Display incorrect impressions number for some flights 3d 21h TAP UI, TAP UI, TAP UI
Started Aug 06, 2026, 08:27 AM UTC· resolved Aug 10, 2026, 06:18 AM UTC
- investigating Aug 06, 2026, 08:27 AM UTC
We are currently investigating an issue impacting the data flow, where TAP UI is showing incorrect impressions numbers for some flights. There is no data loss. The ad delivery is not impacted. More information to come.
- monitoring Aug 07, 2026, 06:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 10, 2026, 06:18 AM UTC
This incident has been resolved.
Minor August 6, 2026 NowPlaying service is down 6h 29m Content Delivery Network APIs, Content Delivery Network APIs, Content Delivery Network APIs
Started Aug 06, 2026, 04:45 AM UTC· resolved Aug 06, 2026, 11:14 AM UTC
- investigating Aug 06, 2026, 04:45 AM UTC
We are aware of requests to the now playing service failing. We are are actively investigating
- monitoring Aug 06, 2026, 05:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2026, 11:14 AM UTC
This incident has been resolved.
Minor August 5, 2026 Metadata alerts might not be sent 7h 30m Triton Console, Triton Console, Triton Console
Started Aug 05, 2026, 10:52 PM UTC· resolved Aug 06, 2026, 06:22 AM UTC
- investigating Aug 05, 2026, 10:52 PM UTC
We are currently investigating an issue with our Cue Point Monitoring service. As a result, some metadata alerts may not be sent. We'll keep you posted as we learn more.
- monitoring Aug 06, 2026, 01:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2026, 06:22 AM UTC
This incident has been resolved.
Critical July 23, 2026 Omny UI unresponsive 1d 2h Omny Studio Management Portal, Omny Studio Management Portal, Omny Studio Management Portal, Omny Studio Management API and 11 more
Started Jul 23, 2026, 03:34 PM UTC· resolved Jul 24, 2026, 06:15 PM UTC
- investigating Jul 23, 2026, 03:34 PM UTC
We are investigating an issue with the Omny UI where users are presented with a Server Error when trying to access Omny. More information to come.
- investigating Jul 23, 2026, 04:39 PM UTC
The issue has been confirmed to also affect to the Omny Management API as well as other Omny APIs, Omny Recording Agent, Omny.fm and Omny players in addition to the Omny management portal. Our team has determined the issue relies with an Azure component. We are in contact with Azure support to resolve the issue. More information to come.
- identified Jul 23, 2026, 04:55 PM UTC
Azure (Amazon) have confirmed that this incident is a result of a major networking issue that they are experiencing in the Western USA. We are attempting to mitigate the impact of their issues and are following their progress in resolving their issues. More information to come.
- identified Jul 23, 2026, 06:08 PM UTC
Microsoft are continuing their efforts to identify the root cause of their issue. We are actively following their efforts. More information to come.
- monitoring Jul 23, 2026, 07:07 PM UTC
Microsoft identified the issue to a deployment that they recently made. They have rolled back that deployment and service has now returned to normal. Omny services are now available for client use and operating under normal conditions. We will monitor the situation closely.
- resolved Jul 24, 2026, 06:15 PM UTC
Microsoft Azure has remained stable and no further effects of their outage has been observed on the Omny platform ad services. This incident is considered resolved.
Minor July 21, 2026 Manadge Schedule export emails stopped being sent since July 16 12d 23h Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard)
Started Jul 21, 2026, 02:54 PM UTC· resolved Aug 03, 2026, 02:37 PM UTC
- investigating Jul 21, 2026, 02:54 PM UTC
We are currently investigating an issue where emails for the Manadge scheduled exports are not being sent since July 16th. More information to come
- identified Jul 23, 2026, 07:40 PM UTC
We have identified the cause of the issue. A proposed fix is currently in review. We are hopeful to have a resolution June 24th 2026. More information to come.
- identified Jul 24, 2026, 08:13 PM UTC
Our fix requires more effort than anticipated. We are hopeful to have a resolution early next week. More information to come.
- identified Jul 31, 2026, 08:13 PM UTC
QA was completed on the fix. We will be deploying the fix Monday. More information to come.
- resolved Aug 03, 2026, 02:37 PM UTC
Our fix has been deployed. Scheduled exports will now be sent by email normally. Scheduled exports that were not sent during this incident cannot be resent. We advise our clients to manually export the scheduled reports they didn't receive. This incident is considered resolved.
Major July 21, 2026 Content Management Issue 2d 9h Settings UI, Settings UI, Settings UI
Started Jul 21, 2026, 09:52 AM UTC· resolved Jul 23, 2026, 07:26 PM UTC
- investigating Jul 21, 2026, 09:52 AM UTC
We are currently investigating an issue affecting the Content Management tab in the UI, where users may encounter 503 errors. Our team is actively working to identify the root cause. We will provide additional updates as more information becomes available.
- monitoring Jul 21, 2026, 01:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2026, 07:26 PM UTC
This incident is considered resolved.
Minor July 17, 2026 Warning message "Creative Not Live" after publishing 4h 20m TAP UI, TAP UI, TAP UI
Started Jul 17, 2026, 03:27 PM UTC· resolved Jul 17, 2026, 07:48 PM UTC
- investigating Jul 17, 2026, 03:27 PM UTC
We are currently investigating an issue with TAP Creative where after publishing the creative you will see a warning message "Creative is not live". As a workaround, you can add a space character to the Ad Group name in the creative and republish the creative.
- resolved Jul 17, 2026, 07:48 PM UTC
This incident has now been resolved.
Minor July 13, 2026 Manadge (TAP Programmatic Analytics Dashboard) - 404 Not found error 7d 5h Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard), Manadge (TAP Programmatic Analytics Dashboard)
Started Jul 13, 2026, 10:57 AM UTC· resolved Jul 20, 2026, 04:44 PM UTC
- investigating Jul 13, 2026, 10:57 AM UTC
We are currently investigating an issue impacting Manadge (TAP Programmatic Analytics Dashboard), where users are getting a 404 - Not found error when trying to access the platform. More information to come.
- monitoring Jul 13, 2026, 01:42 PM UTC
A fix has been implemented and we are monitoring the results. More information to come.
- resolved Jul 20, 2026, 04:44 PM UTC
This incident is considered resolved.
Minor July 9, 2026 Omny Studio performance issues. 6h 40m Omny Studio Management Portal, Omny Studio Management Portal, Omny Studio Management Portal
Started Jul 09, 2026, 12:47 PM UTC· resolved Jul 09, 2026, 07:28 PM UTC
- investigating Jul 09, 2026, 12:47 PM UTC
We are currently investigating an issue affecting Omny Studio platform. We will provide additional updates as soon as more information becomes available.
- identified Jul 09, 2026, 02:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 09, 2026, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 07:28 PM UTC
Omny platform accès has remained stable and under normal operating parameters. This incident is considered resolved.
Minor July 7, 2026 Issue with WCM Realtime Monitoring 14h 18m Webcast Metrics UI, Webcast Metrics UI, Webcast Metrics UI
Started Jul 07, 2026, 11:03 PM UTC· resolved Jul 08, 2026, 01:22 PM UTC
- investigating Jul 07, 2026, 11:03 PM UTC
We are currently investigating an issue affecting WCM Realtime Monitoring, where some users may encounter a “No content to display” message.
- monitoring Jul 08, 2026, 08:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2026, 01:22 PM UTC
No further indication of problems with access to Realtime statistics has been observed. Note that this incident only affected the UI and not the statistics themselves. This incident is considered resolved.