Resolved after 1 day, affecting TAP UI and TAP UI and 1 more, on September 14, 2026.
A fix was applied. Login services should now properly return user's access permissions. Users should no web able to access our various UI and its contents as normal. We will be monitoring the situation closely.
Affected components
Update timeline
- investigating Sep 14, 2026, 05:41 PM UTC
We are investigating an issue where certain users may be presented with an error when accessing content in TAP, Manadge or Settings UI stating that they do not have access to the content. The UI may be slow to load or result in the error being displayed. The issue seems to be intermittent. More information to come.
- monitoring Sep 14, 2026, 06:03 PM UTC
A fix was applied. Login services should now properly return user's access permissions. Users should no web able to access our various UI and its contents as normal. We will be monitoring the situation closely.
- resolved Sep 15, 2026, 05:53 PM UTC
This incident is considered resolved.
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