Triton Digital incident

Now Playing (Song History) Service API unavailable

Resolved after 2 days 13 hours, affecting Live Streaming Delivery - East and Live Streaming Delivery and 1 more, on August 10, 2026.

resolved Aug 13, 2026, 03:46 AM UTC

This incident is resolved and a fix has been applied to the service via a software update.

Started
Aug 10, 2026, 01:59 PM UTC
Resolved
Aug 13, 2026, 03:46 AM UTC
Duration
2d 13h
Detected by Pingoru
Aug 10, 2026, 01:59 PM UTC

Affected components

Live Streaming Delivery - EastLive Streaming DeliveryLive Streaming Delivery - South East & PacificLive Streaming Delivery - West

Update timeline

  1. investigating Aug 10, 2026, 01:59 PM UTC

    We are investigating an issue with the "Song History" service API where no songs are returned when a query is made. This may impact certain players using this API to display currently playing songs and also players using the API to display past songs. Live song information via cue points are not affected by this incident. More information to come.

  2. monitoring Aug 10, 2026, 03:41 PM UTC

    A fix has been applied and the API is now returning data as normal. We are actively monitoring the situation. More information to come.

  3. resolved Aug 13, 2026, 03:46 AM UTC

    This incident is resolved and a fix has been applied to the service via a software update.

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