Triton Digital incident
Unable to upload new images to Triton Player Web Admin
Resolved after 6 days 23 hours, affecting Live Streaming Delivery - East and Live Streaming Delivery and 1 more, on August 17, 2026.
Our team has applied mitigation measures and have fixed the issue. Clients are once again able to upload new and manage Player V4 imagery in Player Web Admin as normal. This incident is considered resolved.
Affected components
Update timeline
- identified Aug 17, 2026, 04:18 PM UTC
We have identified an issue with the upload mechanism in Player Web Admin where users are unable to upload new imagery to be displayed on their Triton V4 Player. Existing imagery is unaffected. We are actively looking for a solution. More information to come.
- resolved Aug 24, 2026, 03:59 PM UTC
Our team has applied mitigation measures and have fixed the issue. Clients are once again able to upload new and manage Player V4 imagery in Player Web Admin as normal. This incident is considered resolved.
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