Triton Digital incident

Warning message "Creative Not Live" after publishing

Resolved after 4 hours 20 minutes, affecting TAP UI and TAP UI and 1 more, on July 17, 2026.

investigating Jul 17, 2026, 03:27 PM UTC

We are currently investigating an issue with TAP Creative where after publishing the creative you will see a warning message "Creative is not live". As a workaround, you can add a space character to the Ad Group name in the creative and republish the creative.

Started
Jul 17, 2026, 03:27 PM UTC
Resolved
Jul 17, 2026, 07:48 PM UTC
Duration
4h 20m
Detected by Pingoru
Jul 17, 2026, 03:27 PM UTC

Affected components

TAP UITAP UITAP UI

Update timeline

  1. investigating Jul 17, 2026, 03:27 PM UTC

    We are currently investigating an issue with TAP Creative where after publishing the creative you will see a warning message "Creative is not live". As a workaround, you can add a space character to the Ad Group name in the creative and republish the creative.

  2. resolved Jul 17, 2026, 07:48 PM UTC

    This incident has now been resolved.

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