Triton Digital incident
Errors trying to load Omny services or play audio
Triton Digital experienced a critical incident on November 18, 2025 affecting Omny Studio Management Portal and Omny Studio Management Portal and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:05 PM UTC
We are aware of an issue with a third party service provider that is impacting access to all Omny services, including the CMS UI, omny.fm and audio playback. We are monitoring closely and further details will be provider as they become available
- identified Nov 18, 2025, 02:14 PM UTC
Our partner Cloudflare are continuing to work through their outage. More information can be found by visiting their status page: https://www.cloudflarestatus.com Access to Omny and Omny.fm is unreliable at the moment as they continue to work through their issues. More information to come.
- identified Nov 18, 2025, 04:23 PM UTC
Service has been restored to the Omny CSM as well as Omny.fm. We continue to work on restoring recording agent services following the Cloudflare issues. Cloudflare's incident is still open and so there may be future service interruptions as they work through their issues. More information to come.
- monitoring Nov 18, 2025, 05:31 PM UTC
Omny services have returned to normal. Recording agents are now back to operating normally. Cloudflare’s incident is still open and so we will continue to monitor their progress. More information to come.
- monitoring Nov 18, 2025, 08:19 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 19, 2025, 03:33 PM UTC
Cloudflare have closed their incident and we confirm that Omny, Omny API, Omny.fm are working under normal operating parameters. This incident is considered resolved.