TriSearch incident

500 error when attempting to order NSW Plan services

Minor Resolved View vendor source →

TriSearch experienced a minor incident on December 15, 2024 affecting triSearch searching, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2024, 10:36 PM UTC
Resolved
Dec 15, 2024, 11:03 PM UTC
Duration
27m
Detected by Pingoru
Dec 15, 2024, 10:36 PM UTC

Affected components

triSearch searching

Update timeline

  1. investigating Dec 15, 2024, 10:36 PM UTC

    We are currently investigating an issue where users may be receiving a 500 error when attempting to order NSW Plan services.

  2. resolved Dec 15, 2024, 11:03 PM UTC

    This incident has been resolved.