TriSearch incident

Degraded Performance Across triConvey - 22 April 2026

Minor Resolved View vendor source →

TriSearch experienced a minor incident on April 22, 2026 affecting File Syncing and Matter Syncing and 1 more component, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 01:35 AM UTC
Resolved
Apr 22, 2026, 04:39 AM UTC
Duration
3h 4m
Detected by Pingoru
Apr 22, 2026, 01:35 AM UTC

Affected components

File SyncingMatter SyncingTask SyncingReports

Update timeline

  1. investigating Apr 22, 2026, 01:35 AM UTC

    We are currently investigating degraded performance across tasks and other areas of triConvey This is affecting Tasks, activity reporting and files

  2. investigating Apr 22, 2026, 02:45 AM UTC

    Communicate messaging is now operational. Degraded performance has improved across all areas, except tasks; however, this will be resolved shortly.

  3. resolved Apr 22, 2026, 04:39 AM UTC

    This incident has been resolved.