TriSearch experienced a minor incident on May 16, 2025 affecting triConvey Billing, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
triConvey Billing
Update timeline
- investigating May 16, 2025, 01:51 AM UTC
We are currently investigating delays affecting triConvey Billing, including saving invoices and time entries.
- identified May 16, 2025, 02:16 AM UTC
Our systems have recovered, though there are currently delays of up to 15 minutes.
- identified May 16, 2025, 02:26 AM UTC
Our systems have recovered, and triConvey Billing issues have been resolved however, there are still currently delays of up to 15 minutes affecting Tasks.
- identified May 16, 2025, 02:39 AM UTC
Our systems have recovered however, there are still currently delays of up to 7 minutes affecting Tasks.
- resolved May 16, 2025, 02:43 AM UTC
Our systems have now fully recovered. This incident has been resolved.