Dark Mode Text Display Issue

Update timeline

1. resolved Apr 17, 2026, 03:48 PM UTC

   We are currently investigating an issue in Dark Mode where text within Discussions and Documents is displaying in grey instead of white, impacting visibility and contrast. Our Development team is actively working to identify the root cause and implement a fix. We will provide updates here as more information becomes available.

2. resolved Apr 17, 2026, 04:18 PM UTC

   Our Development team has identified the root cause of the issues impacting Dark Mode in Tripleseat and are currently testing potential mitigations. Condition: Bug At this time, the following features may be impacted: Discussions Documents We will post another update here within the hour if not sooner.

3. resolved Apr 17, 2026, 04:52 PM UTC

   At this time, our Development team is actively working on potential mitigations for this issue. Development work is underway to deploy a fix. The following features may be impacted: Discussions Documents We will post another update here within the hour if not sooner.

4. resolved Apr 17, 2026, 05:27 PM UTC

   Our team has prepped a fix for this issue and is in the process of testing, before deployment. At this time the following features may be impacted: Discussions Documents We will post another update here within the hour if not sooner.

5. resolved Apr 17, 2026, 06:31 PM UTC

   Our team has identified a potential fix and is currently screening, vetting, and thoroughly testing the solution. Once testing is complete and we’ve confirmed stability, the update will be deployed to resolve the issue. We will continue to provide updates here as progress is made.

6. resolved Apr 17, 2026, 07:45 PM UTC

   Our Development team has deployed an update to address the issues impacting Dark Mode in Tripleseat and text is displaying as expected in discussions and documents. Users should be able to use Dark Mode as expected. We will continue to monitor Tripleseat to ensure that there are no residual issues following this update. We will post another update here once we have confirmed full resolution.

7. resolved Apr 17, 2026, 08:12 PM UTC

   Following the fix implemented by our Development team, Dark mode in Tripleseat is displaying text as expected. Condition: Operational If you have any questions please do not hesitate to reach out to [email protected].