Triple Whale incident

OpenAI Models Unavailable in Moby

Resolved after 1 hour 28 minutes, affecting Moby (AI Chat) & Agents, on September 1, 2026.

investigating Sep 01, 2026, 11:25 PM UTC

We’re currently experiencing an issue affecting OpenAI models in Moby. Our team is actively working to restore access. In the meantime, Anthropic models remain available and can be used as an alternative.

Started
Sep 01, 2026, 11:25 PM UTC
Resolved
Sep 02, 2026, 12:53 AM UTC
Duration
1h 28m
Detected by Pingoru
Sep 01, 2026, 11:25 PM UTC

Affected components

Moby (AI Chat) & Agents

Update timeline

  1. investigating Sep 01, 2026, 11:25 PM UTC

    We’re currently experiencing an issue affecting OpenAI models in Moby. Our team is actively working to restore access. In the meantime, Anthropic models remain available and can be used as an alternative.

  2. resolved Sep 02, 2026, 12:53 AM UTC

    This incident has been resolved.

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