Triple Whale incident

Integrations Ad Spend not loading on Pixel Page.

Resolved after 17 minutes, affecting Pixel and ClickHouse, on November 3, 2024.

identified Nov 03, 2024, 04:05 PM UTC

We're currently experiencing an issue with ad spend data not displaying on the Triple Pixel Page and Attribution dashboards. The Ad Spend is showing correctly on the Summary Page from the native integrations, but the spend is missing on the attribution boards.

Started
Nov 03, 2024, 04:05 PM UTC
Resolved
Nov 03, 2024, 04:23 PM UTC
Duration
17m
Detected by Pingoru
Nov 03, 2024, 04:05 PM UTC

Affected components

PixelClickHouse

Update timeline

  1. identified Nov 03, 2024, 04:05 PM UTC

    We're currently experiencing an issue with ad spend data not displaying on the Triple Pixel Page and Attribution dashboards. The Ad Spend is showing correctly on the Summary Page from the native integrations, but the spend is missing on the attribution boards.

  2. resolved Nov 03, 2024, 04:23 PM UTC

    This incident has been resolved.

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