Resolved after 1 hour 22 minutes, affecting Summary and ClickHouse, on November 13, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
SummaryClickHouse
Update timeline
- investigating Nov 13, 2024, 07:41 PM UTC
We are currently investigating an issue with Shopify data being delayed. The delay seems to be impacting data updating for the last hour or more.
- identified Nov 13, 2024, 07:42 PM UTC
The issue has been identified and we are working to implement a resolution.
- monitoring Nov 13, 2024, 08:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 13, 2024, 09:04 PM UTC
This incident has been resolved.
Your product runs on more than Triple Whale
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.