Resolved after 27 minutes, on December 4, 2024.
Between 5:41 AM EST and 5:57 AM EST, some users experienced issues with data not loading on the Pixel and Summary Page. Additionally, Moby Chat was intermittently unavailable during this time. The issue has been identified and resolved. All systems are now fully operational. Resolution: Our team identified the root cause and implemented a fix. Data integrity was not impacted, and all features are functioning as expected. We apologize for any inconvenience this may have caused.
Update timeline
- resolved Dec 04, 2024, 02:15 PM UTC
Between 5:41 AM EST and 5:57 AM EST, some users experienced issues with data not loading on the Pixel and Summary Page. Additionally, Moby Chat was intermittently unavailable during this time. The issue has been identified and resolved. All systems are now fully operational. Resolution: Our team identified the root cause and implemented a fix. Data integrity was not impacted, and all features are functioning as expected. We apologize for any inconvenience this may have caused.
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