Trimble Viewpoint Outage History

Trimble Viewpoint is up right now

There were 13 Trimble Viewpoint outages since February 3, 2026 totaling 450h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.viewpoint.com

Major April 27, 2026

Vista Azure US East 2 issue

Detected by Pingoru
Apr 27, 2026, 07:31 PM UTC
Resolved
Apr 27, 2026, 08:48 PM UTC
Duration
1h 17m
Affected: Vista
Timeline · 3 updates
  1. investigating Apr 27, 2026, 07:31 PM UTC

    We are currently aware of an issue impacting some Vista customers hosted in the Azure East US 2 region, where users may be unable to access the application. We are actively investigating and will continue to provide updates as more information becomes available.

  2. monitoring Apr 27, 2026, 08:15 PM UTC

    A fix has been deployed, and access should now be restored. We will continue to monitor the situation.

  3. resolved Apr 27, 2026, 08:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Trimble Jobpac Connect

Detected by Pingoru
Apr 22, 2026, 04:27 AM UTC
Resolved
Apr 22, 2026, 10:07 PM UTC
Duration
17h 39m
Affected: Jobpac Connect
Timeline · 3 updates
  1. investigating Apr 22, 2026, 04:27 AM UTC

    Dear Valued Jobpac Connect Customers, We are currently aware of an issue affecting the login service for some Jobpac Connect users. Our engineering and operations teams are actively investigating the root cause to restore full service as quickly as possible. We thank you for your patience while we work on this issue. Regards, Jobpac Connect Team.

  2. monitoring Apr 22, 2026, 05:08 AM UTC

    Dear Valued Jobpac Connect Users, We are pleased to inform you that we have worked closely with our partners to resolve the login issues that some users reported earlier today. All services are now back online and fully operational. Our engineering teams will continue to monitor the system closely to ensure ongoing stability and performance. We thank you for your patience while we worked through this issue. Regards, The Jobpac Connect Team

  3. resolved Apr 22, 2026, 10:07 PM UTC

    Dear Valued Jobpac Connect Users, We are pleased to confirm that the login issues reported earlier yesterday by some users have been fully resolved. After working closely with our service partners, all services are back online and operating at full capacity. We sincerely appreciate your patience while we worked toward this resolution. Regards, The Jobpac Connect Team

Read the full incident report →

Major April 15, 2026

Service Unavailability (Multiple Applications)

Detected by Pingoru
Apr 15, 2026, 02:45 PM UTC
Resolved
Apr 15, 2026, 06:17 PM UTC
Duration
3h 31m
Affected: VistaProContractor CloudViewpoint Enterprise CloudSpectrum
Timeline · 6 updates
  1. investigating Apr 15, 2026, 02:45 PM UTC

    We are currently experiencing availability issues affecting multiple applications hosted in the Azure West US 2 region. We are actively working with Microsoft to resolve the issue. Additional updates will be provided as more information becomes available.

  2. investigating Apr 15, 2026, 02:57 PM UTC

    Microsoft has notified us that this is a power-related issue impacting the Azure West US 2 region. This may affect service availability or performance for some resources. Microsoft is actively working to restore full power and service as quickly as possible. We are monitoring the situation closely and will provide updates as more information becomes available.

  3. investigating Apr 15, 2026, 03:07 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 15, 2026, 03:47 PM UTC

    Microsoft has begun restoring power in the region, and some services may start to come back online. However, full service restoration is still in progress.

  5. monitoring Apr 15, 2026, 04:15 PM UTC

    The issue has been mitigated, and all services should now be fully restored.

  6. resolved Apr 15, 2026, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 14, 2026

Trimble Jobpac Connect Login Issue

Detected by Pingoru
Apr 14, 2026, 06:43 AM UTC
Resolved
Apr 15, 2026, 12:24 AM UTC
Duration
17h 41m
Affected: Jobpac Connect
Timeline · 5 updates
  1. investigating Apr 14, 2026, 06:43 AM UTC

    Dear Jobpac Connect Users, We are currently aware of an issue affecting users attempting to log in to Jobpac Connect using Trimble ID (TID). Users may encounter error messages or timeouts during the authentication process. Our technical teams are investigating the root cause with the global identity services team. We apologize for the inconvenience and will provide an update as soon as more information is available. We thank you for your patience while we investigate this issue. Regards Jobpac Connect Team

  2. investigating Apr 14, 2026, 07:42 AM UTC

    Dear Jobpac Connect Users, By way of an update, Our technical teams are continuing to investigate the authentication difficulties reported earlier this afternoon. We have now engaged the global Trimble ID (TID) engineering teams to assist in isolating the root cause within the identity gateway. We thank you for your patience while we investigate this issue. Regards Jobpac Connect Team

  3. monitoring Apr 14, 2026, 11:21 AM UTC

    Dear Valued Jobpac Connect Users, We are pleased to confirm that the authentication issues involving Trimble ID (TID) have been resolved. In coordination with our global identity teams, a fix was implemented to address the redirect loops affecting Jobpac Connect logins. Current Status: All systems are operational. Our engineering team has moved into an active monitoring phase to ensure sustained stability and optimal performance across all regions. Regards, The Jobpac Connect Team

  4. monitoring Apr 14, 2026, 11:22 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 15, 2026, 12:24 AM UTC

    Dear Valued Customers, Following a period of sustained stability and successful monitoring, we are officially marking the Trimble ID (TID) login issue for Jobpac as Resolved. Our internal telemetry and user feedback confirm that the authentication gateway is performing at standard levels. We have concluded our active monitoring phase and all services are operating as expected. We thank you for your patience while we worked with our global teams and partners to restore service. Regards, The Jobpac Connect Team

Read the full incident report →

Critical April 12, 2026

Trimble Help inaccessible

Detected by Pingoru
Apr 12, 2026, 11:03 PM UTC
Resolved
Apr 13, 2026, 01:06 PM UTC
Duration
14h 2m
Affected: Trimble Help
Timeline · 2 updates
  1. identified Apr 12, 2026, 11:03 PM UTC

    Help.trimble.com is currently inaccessible. As a workaround, you can go to trimblehelp.trimble.com. We've identified the issue and are actively working to correct it. Sorry for the inconvenience.

  2. resolved Apr 13, 2026, 01:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2026

Viewpoint for Projects (UK) - Web Application Performance Degraded

Detected by Pingoru
Mar 25, 2026, 12:08 PM UTC
Resolved
Mar 26, 2026, 09:21 AM UTC
Duration
21h 12m
Affected: Viewpoint for Projects
Timeline · 3 updates
  1. investigating Mar 25, 2026, 12:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 25, 2026, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 09:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2026

Issue with Excel reports in Jobpac

Detected by Pingoru
Mar 24, 2026, 04:36 AM UTC
Resolved
Mar 25, 2026, 04:46 AM UTC
Duration
1d
Affected: Jobpac Connect
Timeline · 3 updates
  1. investigating Mar 24, 2026, 04:36 AM UTC

    Dear Valued Jobpac Connect Customers, We are currently investigating a technical issue specifically affecting Excel report generation and downloads across the Jobpac Connect platform. During this time, users may encounter unexpected error messages or find that downloads fail to initiate. Our engineering and quality teams are treating this as a high-priority incident and are working urgently to identify the root cause. We apologize for the disruption to your reporting workflows and will provide a further status update as soon as possible. Regards, The Jobpac Connect Team

  2. monitoring Mar 24, 2026, 09:53 PM UTC

    Dear Valued Jobpac Connect Customers, Following our investigation into the reporting errors reported yesterday, we successfully deployed a technical fix late last night. Our testing confirms that report generation and Excel downloads are now functioning as expected. We have moved into a monitoring phase to ensure sustained stability as system traffic increases this morning. We appreciate your patience while we worked to resolve this. Should you encounter any further issues, please notify our support team immediately. Regards, The Jobpac Connect Team

  3. resolved Mar 25, 2026, 04:46 AM UTC

    Dear Valued Jobpac Connect Customers, Following our successful fix and an extended period of monitoring, we have received no further reports of errors related to Excel report generation. We can now confirm that this issue is fully resolved and all reporting services are performing at optimal levels. We appreciate your patience while we worked to restore this functionality. Regards, The Jobpac Connect Team

Read the full incident report →

Minor March 22, 2026

Jobpac Connect Login and API Issue

Detected by Pingoru
Mar 22, 2026, 10:49 PM UTC
Resolved
Mar 24, 2026, 12:12 AM UTC
Duration
1d 1h
Affected: Jobpac Connect
Timeline · 5 updates
  1. investigating Mar 22, 2026, 10:49 PM UTC

    Dear Valued Jobpac Connect Customers, We are currently investigating reports from some customers of intermittent login difficulties and increased response latency across several Jobpac APIs. Please be assured that our engineering and quality teams are treating this as a high-priority incident. We are actively working to identify the root cause and restore full system performance. We appreciate your patience as we resolve this matter. We will provide a further status update as soon as new information becomes available. Regards Jobpac Connect Team

  2. investigating Mar 23, 2026, 12:49 AM UTC

    Dear Valued Jobpac Connect Customers, We are providing a follow-up regarding the intermittent login difficulties and API latency reported earlier today. Our technical teams are continuing their deep-dive investigation into the root cause. Please be assured that resolving this remains our highest priority. We sincerely appreciate your continued patience. We will provide another update as soon as we have significant progress to report. Regards, The Jobpac Connect Team

  3. identified Mar 23, 2026, 01:48 AM UTC

    Dear Valued Jobpac Connect Customers, We are pleased to inform you that our technical teams have successfully identified the root cause of the login difficulties and API latency reported earlier today. We are now actively working on a resolution. Thank you for your continued patience. Regards, The Jobpac Connect Team

  4. monitoring Mar 23, 2026, 02:16 AM UTC

    Dear Valued Jobpac Connect Customers, We are pleased to confirm that the issues affecting login authentication and API latency have been fully resolved. All systems are now operating at standard performance levels. While service is restored, our engineering and quality teams will continue to actively monitor the environment throughout the day to ensure sustained stability and optimal responsiveness. We sincerely apologize for the disruption to your operations and thank you for your patience while we worked to resolve this matter. Regards, The Jobpac Connect Team

  5. resolved Mar 24, 2026, 12:12 AM UTC

    Dear Valued Jobpac Connect Customers, Following our successful resolution and a period of extended monitoring, we have received no further reports of login difficulties or API latency. We can now confirm that this issue is fully resolved and all systems are performing at optimal levels. Our team will continue to maintain standard oversight to ensure ongoing stability. We apologize once again for the inconvenience and thank you for your patience throughout this process. Regards, The Jobpac Connect Team

Read the full incident report →

Notice March 18, 2026

Viewpoint for Projects - Unable to Select an Enterprise

Detected by Pingoru
Mar 18, 2026, 03:45 PM UTC
Resolved
Mar 20, 2026, 08:39 AM UTC
Duration
1d 16h
Affected: Viewpoint for Projects
Timeline · 2 updates
  1. identified Mar 18, 2026, 03:45 PM UTC

    We are aware of some users being unable to view and select their expected Enterprise immediately after login. Users can resolve this by clearing their browser cache.

  2. resolved Mar 20, 2026, 08:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 12, 2026

Viewpoint Field View (UK) - Degraded Web & Mobile Sync Performance

Detected by Pingoru
Mar 12, 2026, 02:59 PM UTC
Resolved
Mar 22, 2026, 11:18 PM UTC
Duration
10d 8h
Affected: Viewpoint Field View
Timeline · 11 updates
  1. identified Mar 12, 2026, 02:59 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 13, 2026, 09:31 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 13, 2026, 11:21 AM UTC

    We are aware of an issue with the forms module and are working to reinstate this.

  4. identified Mar 13, 2026, 11:24 AM UTC

    The forms module is now available.

  5. identified Mar 16, 2026, 08:31 AM UTC

    We are continuing to work urgently on a solution for degraded web & sync performance. Please accept our apologies for this continued disruption.

  6. identified Mar 17, 2026, 11:57 AM UTC

    We will shortly begin emergency system maintenance for Field View Web. Users may experience short interruptions in application availability between 12:15–12:45. We apologise for any operational disruption and are working urgently to restore normal service levels.

  7. monitoring Mar 17, 2026, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. identified Mar 18, 2026, 08:21 AM UTC

    We are continuing to experience degraded web & sync performance this morning. The Web & API Forms module is currently unavailable.

  9. identified Mar 18, 2026, 09:08 AM UTC

    The Web & API Forms module is back online and we are monitoring performance

  10. identified Mar 20, 2026, 09:09 AM UTC

    We have completed further maintenance to restore Mobile Sync & Web Application performance. We are still working to restore bulk download functionality.

  11. resolved Mar 22, 2026, 11:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 2, 2026

Traqspera Outage

Detected by Pingoru
Mar 02, 2026, 01:53 PM UTC
Resolved
Mar 02, 2026, 09:11 PM UTC
Duration
7h 17m
Affected: Viewpoint Traqspera
Timeline · 2 updates
  1. investigating Mar 02, 2026, 01:53 PM UTC

    Resolved

  2. resolved Mar 02, 2026, 09:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 3, 2026

Viewpoint for Projects (UK) - API Offline

Detected by Pingoru
Feb 03, 2026, 01:42 PM UTC
Resolved
Feb 03, 2026, 05:16 PM UTC
Duration
3h 33m
Affected: Viewpoint for Projects
Timeline · 3 updates
  1. investigating Feb 03, 2026, 01:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 03, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

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