Trimble Viewpoint incident
Trimble Jobpac Connect - Intermittent login delay
Trimble Viewpoint experienced a notice incident on September 23, 2026 affecting Jobpac Connect, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 23, 2026, 01:30 AM UTC
Dear Jobpac Connect Users, We are currently investigating reports of intermittent login delays affecting some users. Our engineering team is actively analyzing the root cause and working to resolve the issue as quickly as possible. We will provide another update as soon as new information becomes available. Thank you for your patience and understanding. Best regards, The Jobpac Connect Team
- monitoring Sep 23, 2026, 05:13 AM UTC
Dear Jobpac Connect Users, Working alongside our infrastructure providers, we have applied key resource optimizations to resolve the recent login issues. System performance has returned to normal operational parameters, and services are fully restored. We will continue to monitor the system. Thank you again for your patience and understanding. Best regards, The Jobpac Connect Team
- resolved Sep 24, 2026, 02:50 AM UTC
Dear Jobpac Connect Users, We have confirmed that the login issues experienced yesterday are completely resolved. All systems are operating normally and performance parameters have fully stabilized. We appreciate your patience while we worked to resolve this matter. Best regards, The Jobpac Connect Team