Trimble Viewpoint incident

Intermittent Cascade Access Issues

Major Resolved View vendor source →

Trimble Viewpoint experienced a major incident on June 17, 2026 affecting ProContractor Cloud and Viewpoint Enterprise Cloud and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 08:29 PM UTC
Resolved
Jun 17, 2026, 11:43 PM UTC
Duration
3h 14m
Detected by Pingoru
Jun 17, 2026, 08:29 PM UTC

Affected components

ProContractor CloudViewpoint Enterprise CloudViewpoint for CloudViewpoint Enterprise Cloud

Update timeline

  1. investigating Jun 17, 2026, 08:29 PM UTC

    We are aware of an issue where some customers are running into intermittent access issues in Cascade and we are currently working through a full resolution, will provide updates as we roll out the fix.

  2. monitoring Jun 17, 2026, 08:38 PM UTC

    We have implemented a fix and are now monitoring for full resolution.

  3. monitoring Jun 17, 2026, 08:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 17, 2026, 11:43 PM UTC

    This incident has now been resolved.