Trimble Viewpoint Outage History

Trimble Viewpoint is up right now

Trimble Viewpoint had 34 outages in the last 2 years totaling 555h 32m of downtime — averaging 1.4 incidents per month.

There were 34 Trimble Viewpoint outages since June 2, 2025 totaling 555h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.viewpoint.com

Minor September 10, 2025

Jobpac Connect Portal Connectivity Issues

Detected by Pingoru
Sep 10, 2025, 03:22 AM UTC
Resolved
Sep 10, 2025, 04:44 AM UTC
Duration
1h 22m
Affected: Jobpac Connect
Timeline · 3 updates
  1. investigating Sep 10, 2025, 03:22 AM UTC

    Dear Jobpac Connect Customers, We are currently investigating reports of connectivity issues affecting the Jobpac portal for some customers on one of our servers. Our technical team is actively working to diagnose and resolve this issue. We will provide a further update as soon as we have more information. Thank you for your patience and cooperation. Best regards, The Jobpac Connect Team

  2. identified Sep 10, 2025, 03:35 AM UTC

    Dear Jobpac Connect Customers, We are pleased to inform you that we have identified the cause of the recent connectivity issues and a fix has been implemented. The Jobpac portal should now be fully accessible. Our team will continue to monitor the application to ensure stability. Thank you for your patience and cooperation while we worked to resolve this. Best regards, The Jobpac Connect Team

  3. resolved Sep 10, 2025, 04:44 AM UTC

    Dear Jobpac Connect Customers, We are pleased to confirm that the fix we implemented has successfully resolved the recent connectivity issues with the Jobpac portal. The application is now be fully accessible and stable. Thank you for your patience and cooperation. Best regards, The Jobpac Connect Team

Read the full incident report →

Major August 22, 2025

Azure Virtual Desktop - RDS License Errors and Connection Issues

Detected by Pingoru
Aug 22, 2025, 08:21 PM UTC
Resolved
Aug 29, 2025, 10:28 PM UTC
Duration
7d 2h
Affected: ProContractor CloudViewpoint Enterprise CloudViewpoint for Cloud
Timeline · 4 updates
  1. investigating Aug 22, 2025, 08:21 PM UTC

    We're currently investigating a limited service interruption affecting Azure Virtual Desktop connections where users are disconnected at random and cannot reconnect due to licensing errors or remote resource errors. Our team is engaged with Microsoft to diagnose and resolve this issue as soon as possible. Please submit a support case if you're experiencing a Remote Connection Error for all users or majority of users. Thank you for your patience and understanding. Subscribe for real-time updates at https://status.viewpoint.com/

  2. identified Aug 23, 2025, 12:00 AM UTC

    This issue has been identified. Testing is in progress and a fix will be implemented soon. Please continue to contact Support if you are having Azure Virtual Desktop connection issues. Subscribe for real-time updates at https://status.viewpoint.com/

  3. monitoring Aug 25, 2025, 02:44 PM UTC

    A fix is being implemented and we are continuing to monitor. Please contact Support if you're still unable to connect to Azure Virtual Desktop hosted applications.

  4. resolved Aug 29, 2025, 10:28 PM UTC

    All systems should be operational at this time, a fix has been applied to affected cloud systems. Please contact support if you are still experiencing the same issue and the fix can be applied as needed.

Read the full incident report →

Major August 8, 2025

Vista Login Error "Your company uses single sign on with Trimble ID"

Detected by Pingoru
Aug 08, 2025, 01:25 PM UTC
Resolved
Aug 11, 2025, 02:24 PM UTC
Duration
3d
Affected: Viewpoint Enterprise CloudViewpoint for Cloud
Timeline · 5 updates
  1. investigating Aug 08, 2025, 01:25 PM UTC

    WE are currently investigating the issue. Cases are being tracked under issue 118629. Errors including: "Your company uses single sign on with Trimble ID" and "Error. An error occurred while processing your request"

  2. investigating Aug 08, 2025, 02:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 08, 2025, 02:52 PM UTC

    A fix has been applied, and all TID logins should be working once again. "Your company uses single sign on with Trimble ID"--we are still investigating this error

  4. monitoring Aug 08, 2025, 03:02 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 11, 2025, 02:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 5, 2025

Vista and Vista Web Performance Issue

Detected by Pingoru
Aug 05, 2025, 03:33 PM UTC
Resolved
Aug 11, 2025, 02:25 PM UTC
Duration
5d 22h
Affected: Viewpoint Enterprise CloudViewpoint for CloudHR Management (For Vista), Financial Controls, Field Management & Field Service
Timeline · 5 updates
  1. identified Aug 05, 2025, 03:33 PM UTC

    We are currently experiencing an issue affecting both Vista and Vista Web. The root cause has been identified, and we are actively working on implementing a resolution.

  2. identified Aug 05, 2025, 04:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 05, 2025, 05:39 PM UTC

    We've identified an issue with our data pipeline sync process. To address this, we are disabling the sync for the remainder of the day and will re-enable it at 6 PM PT tonight. During this period, Automatic Invoicing will not include any newly added vendors. A full sync will be performed after hours, and normal functionality and performance will resume by tomorrow.

  4. monitoring Aug 06, 2025, 07:36 AM UTC

    The fix has been made for the data pipeline sync process which has now been reenabled. We will continue to monitor for blocking processes until marking this fully resolved.

  5. resolved Aug 11, 2025, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 9, 2025

Azure Virtual Desktop Login Issue - VFC Customers

Detected by Pingoru
Jul 09, 2025, 10:02 PM UTC
Resolved
Jul 14, 2025, 08:35 PM UTC
Duration
4d 22h
Affected: Viewpoint for Cloud
Timeline · 4 updates
  1. investigating Jul 09, 2025, 10:02 PM UTC

    We're currently experiencing a service interruption affecting Azure Virtual Desktop connections in our VFC Hosted environment. Some users may encounter a black screen or a remote resource error upon login. Our team is engaged with Microsoft to rapidly diagnose and resolve this issue. Thank you for your patience and understanding. Subscribe for real-time updates at https://status.viewpoint.com/

  2. identified Jul 10, 2025, 08:20 PM UTC

    The issue has been identified and a fix is being tested and will be implemented soon.

  3. monitoring Jul 11, 2025, 02:21 PM UTC

    A fix has been implemented and we are monitoring the results. Thank you for the continued patience.

  4. resolved Jul 14, 2025, 08:35 PM UTC

    This incident has been resolved. Please notify support if you are still experiencing this issue.

Read the full incident report →

Notice June 10, 2025

Viewpoint for Projects (UK) - Web Application Access Blocked

Detected by Pingoru
Jun 10, 2025, 11:46 AM UTC
Resolved
Jun 12, 2025, 09:23 AM UTC
Duration
1d 21h
Affected: Viewpoint for Projects
Timeline · 2 updates
  1. identified Jun 10, 2025, 11:46 AM UTC

    If users experience a 'Sorry, you have been blocked' message when using the VFP Web Application, please refresh your browser and, if needed, clear your browser images and cache (CTRL+SHIFT+DEL) to resolve the issue. We are sorry for any inconvenience caused.

  2. resolved Jun 12, 2025, 09:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 10, 2025

Viewpoint for Projects (UK) - Intermittant User Interface Issues with Web Application

Detected by Pingoru
Jun 10, 2025, 08:17 AM UTC
Resolved
Jun 10, 2025, 11:34 AM UTC
Duration
3h 17m
Affected: Viewpoint for Projects
Timeline · 2 updates
  1. identified Jun 10, 2025, 08:17 AM UTC

    If you are experiencing intermittent user interface difficulties within the VFP web application, please clear your browser's cached images and files (CTRL+SHIFT+DEL).

  2. resolved Jun 10, 2025, 11:34 AM UTC

    This incident has ended.

Read the full incident report →

Major June 2, 2025

Trimble Help is Down

Detected by Pingoru
Jun 02, 2025, 06:16 PM UTC
Resolved
Jun 02, 2025, 06:31 PM UTC
Duration
15m
Affected: Trimble Help
Timeline · 2 updates
  1. investigating Jun 02, 2025, 06:16 PM UTC

    Trimble Help is currently down. We are aware of this issue and our teams are working to resolve this as quickly as possible. Please check back for more updates.

  2. resolved Jun 02, 2025, 06:31 PM UTC

    This incident has been resolved. We apologize for the inconvenience.

Read the full incident report →