Trimble Viewpoint Outage History
Trimble Viewpoint is up right nowPingoru has recorded 38 incidents for Trimble Viewpoint: 37 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 54 of 720 (8%) |
| May 2026 | 2 | 263 of 744 (35%) |
| June 2026 | 4 | 15 of 720 (2%) |
| July 2026 | 3 | 174 of 744 (23%) |
| August 2026 | 1 | 99 of 744 (13%) |
| September 2026 | 4 | 29 of 720 (4%) |
| October 2026 | 0 | 0 of 582 (0%) |
Incidents, newest first
Major February 3, 2026 Viewpoint for Projects (UK) - API Offline 3h 33m Viewpoint for Projects
Started Feb 03, 2026, 01:42 PM UTC· resolved Feb 03, 2026, 05:16 PM UTC
- investigating Feb 03, 2026, 01:42 PM UTC
We are currently investigating this issue.
- monitoring Feb 03, 2026, 03:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 05:16 PM UTC
This incident has been resolved.
Minor November 24, 2025 Viewpoint for Projects (UK) - API Performance Degradation 20h 43m Viewpoint for Projects
Started Nov 24, 2025, 04:25 PM UTC· resolved Nov 25, 2025, 01:09 PM UTC
- investigating Nov 24, 2025, 04:25 PM UTC
We are currently investigating this issue.
- resolved Nov 25, 2025, 01:09 PM UTC
This incident has been resolved.
Notice November 19, 2025 Service Alert: Intermittent Missing Invoice Images Issue 19h 26m Jobpac Connect
Started Nov 19, 2025, 03:48 AM UTC· resolved Nov 19, 2025, 11:14 PM UTC
- monitoring Nov 19, 2025, 03:48 AM UTC
Dear Jobpac Connect Customers, We are writing to inform you of an issue that was introduced with the latest release (Version 2025.3.0) deployed on Saturday, November 15, 2025. Issue Details & Current Status Problem: Invoice images are currently not visible within Jobpac for some customers who submited the PDF images though OCR. This issue appeared to be intermittent and did not impact everyone. Immediate Action: We have installed a fix for this issue earlier today and believe this will address the problem going forward. Next Steps: We are currently monitoring the system and verifying the data to ensure all previously affected invoices are correctly re-linked and display properly in Jobpac. We thank you for your patience and cooperation as we continue to work through this issue with the utmost priority. Best regards, The Jobpac Connect Team
- resolved Nov 19, 2025, 11:14 PM UTC
Dear Jobpac Connect Customers, We are glad to share that the fix installed yesterday has successfully resolved the issue with missing invoice images. All affected AP invoices should have their corresponding images display correctly in Related Content. We thank you for your patience and cooperation as we worked to resolve this issue with the utmost priority. Best regards, The Jobpac Connect Team
Critical November 18, 2025 Viewpoint for Projects [UK] & Field View [UK] - Web Application Unavailable 7h 30m Viewpoint Field View, Viewpoint for Projects, Viewpoint Team
Started Nov 18, 2025, 11:42 AM UTC· resolved Nov 18, 2025, 07:12 PM UTC
- investigating Nov 18, 2025, 11:42 AM UTC
We are currently investigating this issue.
- investigating Nov 18, 2025, 11:45 AM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 11:48 AM UTC
We are continuing to investigate this issue.
- identified Nov 18, 2025, 12:20 PM UTC
We have identifed the cause and are working to restore Viewpoint for Projects & Field View web services in the UK Region.
- monitoring Nov 18, 2025, 12:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 07:12 PM UTC
This incident has been resolved.
Notice November 3, 2025 Jobpac Connect Reporting Issue 22h 52m Jobpac Connect
Started Nov 03, 2025, 12:40 AM UTC· resolved Nov 03, 2025, 11:33 PM UTC
- investigating Nov 03, 2025, 12:40 AM UTC
Dear Jobpac Connect Users, We have received reports of an issue affecting the ability of some users to run reports within Jobpac. This only impacts some users and is not a system wide problem. Our technical team is actively working to diagnose and resolve this issue. We will provide further updates as soon as more information becomes available. Thank you for your patience. Regards, The Jobpac Connect Team
- investigating Nov 03, 2025, 03:55 AM UTC
Dear Jobpac Connect Users, We want to assure you that resolving the reporting issue that has impacted some customers remains our highest priority. We are continuing a deep investigation and have engaged both our infrastructure services provider and IBM for their specialized assistance in diagnosing the root cause. We will provide further updates as soon as more information becomes available. Thank you for your continued patience. Regards, The Jobpac Connect Team
- monitoring Nov 03, 2025, 09:27 AM UTC
Dear Jobpac Connect Users, We are pleased to confirm that the issue preventing some customers from generating reports has been resolved. You should now be able to run your reports as expected. We will continue to monitor the system closely to ensure there is no recurrence of this issue. Thank you for your continued patience. Regards, The Jobpac Connect Team
- resolved Nov 03, 2025, 11:33 PM UTC
Dear Jobpac Connect Users, We are pleased to confirm that we have received feedback from our customers indicating the issue preventing some users from generating reports has been resolved. Our infrastructure services provider installed an urgent patch yesterday evening, which successfully corrected the problem. Thank you for your patience as we worked through this issue. Regards, The Jobpac Connect Team
Critical October 31, 2025 Vista Outage 4h 13m Vista
Started Oct 31, 2025, 02:19 PM UTC· resolved Oct 31, 2025, 06:32 PM UTC
- investigating Oct 31, 2025, 01:05 PM UTC
We are currently investigating this issue.
- investigating Oct 31, 2025, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 31, 2025, 02:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 31, 2025, 06:32 PM UTC
This incident has been resolved.
Major October 29, 2025 Multiple applications unaccessible 8d ProContractor, ProContractor Cloud, Viewpoint Enterprise Cloud, Viewpoint for Cloud and 5 more
Started Oct 29, 2025, 04:13 PM UTC· resolved Nov 06, 2025, 04:39 PM UTC
- investigating Oct 29, 2025, 04:13 PM UTC
We are aware that several Trimble applications are currently unavailable due to a global network issue affecting Microsoft Azure. This issue is impacting access to our Azure-hosted applications. Our teams are actively working with Microsoft to resolve the problem, and we will continue to provide updates on our status page as more information becomes available.
- investigating Oct 29, 2025, 04:34 PM UTC
We are continuing to investigate this issue.
- identified Oct 29, 2025, 05:00 PM UTC
Microsoft Azure continues to experience global DNS issues, which is affecting access to some of our applications that rely on their services. We continue to work closely with Microsoft on the issue.
- identified Oct 29, 2025, 05:01 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 29, 2025, 06:28 PM UTC
Microsoft has started rolling back the configuration changes that caused this issue. We are beginning to see recovery in some applications, though not all are fully restored yet. We will provide another update as additional services recover.
- identified Oct 29, 2025, 07:57 PM UTC
Microsoft has updated their timeline and now estimates that the rollback process may take up to an additional 4 hours to complete before full recovery is achieved. We will continue to monitor progress and share updates as more information becomes available.
- monitoring Oct 29, 2025, 08:45 PM UTC
We are seeing most applications in a recovered state at this time. We will continue update until all applications are fully recovered.
- monitoring Oct 30, 2025, 05:29 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 30, 2025, 07:13 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 06, 2025, 04:39 PM UTC
This incident has been resolved.