Trimble Viewpoint incident

Turbo SMTP outage

Trimble Viewpoint is currently experiencing a minor incident affecting ProContractor Cloud and Viewpoint Enterprise Cloud and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 07:03 PM UTC
Resolved
Ongoing
Duration
● 2h 7m
Detected by Pingoru
May 07, 2026, 07:03 PM UTC

Affected components

ProContractor CloudViewpoint Enterprise CloudViewpoint for Cloud

Update timeline

  1. identified May 07, 2026, 07:03 PM UTC

    Turbo SMTP is currently experiencing a global outage affecting email delivery services due to a critical infrastructure issue. Customers using Turbo SMTP as their SMTP provider may encounter failures with email-dependent workflows, including AR Statements and Pay Stubs. To restore email functionality as quickly as possible, customers are advised to transition to an internal SMTP provider such as Office 365 or Google Workspace. Product-specific configuration guidance is available through support resources. We will continue to share updates as additional information becomes available.