Treefort incident
Upstream network outage
Resolved after 4 hours 1 minute, affecting API, on February 16, 2025.
The upstream network provider has replaced the affected networking devices and connectivity has been restored.
Affected components
Update timeline
- investigating Feb 16, 2025, 09:47 AM UTC
Our primary hosting provider is experiencing significant network issues. Our authentication service is affected, preventing users from signing in. We are still investigating.
- identified Feb 16, 2025, 10:15 AM UTC
Our hosting provider has confirmed the issue and is investigating.
- monitoring Feb 16, 2025, 10:44 AM UTC
Our hosting provider has identified an issue with an upstream provider. This has caused network connectivity issues to services in our primary region, including our authentication service.
- resolved Feb 16, 2025, 02:20 PM UTC
The upstream network provider has replaced the affected networking devices and connectivity has been restored.
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