Treefort incident

Auth Outage

Major

Resolved after 14 minutes, affecting API, on March 7, 2025.

monitoring Mar 07, 2025, 03:00 PM UTC

We've moved the database to a new host. Our authentication service has recovered.

Started
Mar 07, 2025, 02:47 PM UTC
Resolved
Mar 07, 2025, 03:01 PM UTC
Duration
14m
Detected by Pingoru
Mar 07, 2025, 02:47 PM UTC

Affected components

API

Update timeline

  1. identified Mar 07, 2025, 02:56 PM UTC

    A hardware issue on our primary authenticate database server has caused our authentication service to be unavailable. We are working on bringing a new server online.

  2. monitoring Mar 07, 2025, 03:00 PM UTC

    We've moved the database to a new host. Our authentication service has recovered.

  3. resolved Mar 07, 2025, 03:02 PM UTC

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