Treefort incident
Users cannot log in; admin dashboard unavailable
Resolved after 15 minutes, affecting API and Admin Dashboard, on April 21, 2025.
For a period of approximately 15 minutes, our authentication servers were down. This resulted in users being unable to log in and the admin console being unavailable. We've addressed the immediate problem and are continuing to investigate the root cause of the issue so we can prevent it in the future.
Affected components
Update timeline
- resolved Apr 21, 2025, 09:49 PM UTC
For a period of approximately 15 minutes, our authentication servers were down. This resulted in users being unable to log in and the admin console being unavailable. We've addressed the immediate problem and are continuing to investigate the root cause of the issue so we can prevent it in the future.
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Amazon Web Services