Treefort incident
Degraded performance and intermittent errors
Minor
Resolved after 4 hours 5 minutes, on April 23, 2025.
Our upstream provider has implemented a fix and we're monitoring to ensure performance returns to normal.
Update timeline
- identified Apr 23, 2025, 06:02 PM UTC
We are seeing slightly elevated error rates in our API responses. One of our upstream providers has reported an issue and they are working on a fix. In the meantime, some pages may be slow to load and some API requests may fail. Reloading the page usually succeeds.
- monitoring Apr 23, 2025, 07:39 PM UTC
Our upstream provider has implemented a fix and we're monitoring to ensure performance returns to normal.
- resolved Apr 23, 2025, 10:07 PM UTC
This incident has now been resolved and services are working normally.
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Amazon Web Services