Treefort incident
Audiobook processing failing intermittently
Resolved after 5 hours 26 minutes, affecting Admin Dashboard, on August 25, 2025.
We've implemented a change to work around the issue and are monitoring the results. Audiobooks appear to be processing successfully now.
Affected components
Update timeline
- investigating Aug 25, 2025, 04:30 PM UTC
Some audiobooks are currently failing to process when uploaded to your dashboard. We believe this is a problem with our upstream transcoding provider and we are working with them to find a resolution. Additionally, we are seeking workarounds on our side to get audiobook processing operational again ASAP.
- monitoring Aug 25, 2025, 07:07 PM UTC
We've implemented a change to work around the issue and are monitoring the results. Audiobooks appear to be processing successfully now.
- resolved Aug 25, 2025, 09:57 PM UTC
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