Treasure Data incident
[All Regions] Temporary Interruption in Premium AI Audit Logs
Treasure Data experienced a notice incident on November 5, 2025 affecting REST API and REST API and 1 more component, lasting 4h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 05, 2025, 03:49 AM UTC
We have encountered a temporary issue with the availability of Premium Audit Logs for Artificial Intelligence services (AI Agent Foundry and Audience Agent) during the period of November 4th 23:19:26 UTC to November 5th 00:57:55 UTC. While some data during this period may not have been captured, our engineering team is actively investigating the situation. We are taking all necessary steps to restore full service and ensure that all future logs are recorded without issue. We apologize for any inconvenience this may have caused and will keep you updated on our progress.
- monitoring Nov 05, 2025, 03:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2025, 07:58 AM UTC
Services have been restored to normal operations, and all of our systems are reporting healthy once again. If you observe any lingering issues, please connect with our support team, and we would be happy to help: https://docs.treasuredata.com/articles/#!pd/contacting-treasure-data-support