Treasure Data incident

[All Region] Service Disruption on Treasure Insights

Critical Resolved View vendor source →

Treasure Data experienced a critical incident on December 5, 2025 affecting Insights and Insights and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:18 AM UTC
Resolved
Dec 05, 2025, 09:30 AM UTC
Duration
12m
Detected by Pingoru
Dec 05, 2025, 09:18 AM UTC

Affected components

InsightsInsightsInsightsInsights

Update timeline

  1. investigating Dec 05, 2025, 09:18 AM UTC

    We are currently experiencing issues accessing Treasure Insights. Our investigation has identified that this is caused by an outage with a third-party service provider utilized by Treasure Insights. We are monitoring the situation and working with the provider to resolve the issue. We will provide updates as soon as more information becomes available.

  2. monitoring Dec 05, 2025, 09:22 AM UTC

    The third-party service provider has implemented a fix. We are monitoring the results.

  3. resolved Dec 05, 2025, 09:30 AM UTC

    We confirmed the third-party service is now operational. The incident has been resolved.