Tray.io experienced a minor incident on August 1, 2025 affecting Workflow Execution, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2025, 01:41 PM UTC
At 14:22 PM BST, users may have experienced issues with the workflow executions in the APAC region. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected].
- monitoring Aug 01, 2025, 02:22 PM UTC
Our engineering teams have applied a fix at 15:05 and are currently monitoring the results. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.
- monitoring Aug 01, 2025, 02:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 01, 2025, 02:36 PM UTC
This incident has been resolved.