Tray.ai incident

Degraded Application Performance EU On-Prem

Resolved after 8 minutes, affecting Workflow Execution, on June 18, 2025.

resolved Jun 18, 2025, 03:04 PM UTC

This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

Started
Jun 18, 2025, 02:55 PM UTC
Resolved
Jun 18, 2025, 03:04 PM UTC
Duration
8m
Detected by Pingoru
Jun 18, 2025, 02:55 PM UTC

Affected components

Workflow Execution

Update timeline

  1. investigating Jun 18, 2025, 02:55 PM UTC

    Beginning at 14:40 GMT, EU customers may have begun experiencing issues with executions of their on-prem connectors. We are investigating at this time and will continue to update the status here. Please reach out to [email protected] if you have any questions or concerns at this time.

  2. resolved Jun 18, 2025, 03:04 PM UTC

    This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

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