Tray.ai experienced a notice incident on October 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 17, 2026, 04:02 PM UTC
Between 13:15 and 13:40 UTC, some users in the US region may have experienced workflow execution delays of up to 30 minutes. All executions have since been processed, and no data was lost. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. The 13:15 UTC start comes from the alert, which fired at 09:17 ET. If Sam can see that delays started earlier in the queue metrics, use that time instead.