Tray E-commerce incident

Instabilidade no acesso ao painel administrativo e loja virtual

Minor Resolved View vendor source →

Tray E-commerce experienced a minor incident on August 26, 2026 affecting Loja Virtual and Painel Administrativo, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 01:23 PM UTC
Resolved
Aug 26, 2026, 02:07 PM UTC
Duration
43m
Detected by Pingoru
Aug 26, 2026, 01:23 PM UTC

Affected components

Loja VirtualPainel Administrativo

Update timeline

  1. identified Aug 26, 2026, 01:23 PM UTC

    Prezado(a) Lojista, Identificamos um problema que está afetando o acesso de algumas lojas ao painel administrativo e lojas virtuais. Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,

  2. resolved Aug 26, 2026, 02:07 PM UTC

    This incident has been resolved.