Tray E-commerce incident

Instabilidade no acesso loja virtual

Major Resolved View vendor source →

Tray E-commerce experienced a major incident on July 24, 2026 affecting Loja Virtual, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 06:06 PM UTC
Resolved
Jul 24, 2026, 06:40 PM UTC
Duration
34m
Detected by Pingoru
Jul 24, 2026, 06:06 PM UTC

Affected components

Loja Virtual

Update timeline

  1. identified Jul 24, 2026, 06:06 PM UTC

    Prezado(a) Lojista, Identificamos um problema que está afetando o acesso de algumas lojas virtuais. Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,

  2. resolved Jul 24, 2026, 06:40 PM UTC

    This incident has been resolved.