Tray E-commerce incident

Instabilidade no acesso ao painel administrativo

Tray E-commerce experienced a notice incident on May 29, 2026 affecting Painel Administrativo, lasting 24m. The incident has been resolved; the full update timeline is below.

Started: May 29, 2026, 08:07 PM UTC
Resolved: May 29, 2026, 08:31 PM UTC
Duration: 24m
Detected by Pingoru: May 29, 2026, 08:07 PM UTC

Affected components

Painel Administrativo

Update timeline

investigating May 29, 2026, 08:07 PM UTC

Prezado(a) Lojista, Identificamos um problema que está afetando o acesso de algumas lojas ao painel administrativo. Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,
resolved May 29, 2026, 08:31 PM UTC

This incident has been resolved.