Tray E-commerce incident

Instabilidade integração Mercado Livre

Major Resolved View vendor source →

Tray E-commerce experienced a major incident on August 8, 2025 affecting Integração Marketplaces, lasting 12h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 01:54 PM UTC
Resolved
Aug 09, 2025, 02:05 AM UTC
Duration
12h 10m
Detected by Pingoru
Aug 08, 2025, 01:54 PM UTC

Affected components

Integração Marketplaces

Update timeline

  1. identified Aug 08, 2025, 01:54 PM UTC

    Prezado(a) Lojista Identificamos uma instabilidade na integração de pedidos do Mercado Livre. Nosso time responsável está atuando para normalizar a integração o mais breve possível. Pedimos para que acompanhe o andamento através deste canal. Atenciosamente, Equipe Tray

  2. resolved Aug 09, 2025, 02:05 AM UTC

    This incident has been resolved.