Tray E-commerce incident

Instabilidade no carregamento de dados no carrinho

Major Resolved View vendor source →

Tray E-commerce experienced a major incident on September 16, 2025 affecting Loja Virtual, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 05:55 PM UTC
Resolved
Sep 16, 2025, 06:31 PM UTC
Duration
35m
Detected by Pingoru
Sep 16, 2025, 05:55 PM UTC

Affected components

Loja Virtual

Update timeline

  1. identified Sep 16, 2025, 05:55 PM UTC

    Prezado(a) Lojista, Identificamos um problema que está afetando o carregamento de dados no carrinho em algumas lojas virtuais . Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,

  2. resolved Sep 16, 2025, 06:31 PM UTC

    This incident has been resolved.