Tray E-commerce incident

Instabilidade CloudFlare

Minor Resolved View vendor source →

Tray E-commerce experienced a minor incident on November 18, 2025 affecting Loja Virtual, lasting 8h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:11 PM UTC
Resolved
Nov 18, 2025, 08:30 PM UTC
Duration
8h 18m
Detected by Pingoru
Nov 18, 2025, 12:11 PM UTC

Affected components

Loja Virtual

Update timeline

  1. identified Nov 18, 2025, 12:11 PM UTC

    Prezados(as) Lojistas, Identificamos uma instabilidade na CloudFlare que pode impactar alguns de nossos serviços. Nosso time de Tecnologia já está monitorando a situação junto aos responsáveis pela aplicação. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,

  2. identified Nov 18, 2025, 12:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 18, 2025, 12:13 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Nov 18, 2025, 08:30 PM UTC

    This incident has been resolved.