Tray E-commerce incident

Instabilidade acesso loja virtual

Minor Resolved View vendor source →

Tray E-commerce experienced a minor incident on December 6, 2025 affecting Loja Virtual, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2025, 01:46 PM UTC
Resolved
Dec 06, 2025, 02:07 PM UTC
Duration
20m
Detected by Pingoru
Dec 06, 2025, 01:46 PM UTC

Affected components

Loja Virtual

Update timeline

  1. identified Dec 06, 2025, 01:46 PM UTC

    Prezado(a) Lojista, Identificamos um problema que está afetando o acesso de algumas lojas virtuais. Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente, Equipe Tray

  2. resolved Dec 06, 2025, 02:07 PM UTC

    This incident has been resolved.