Tray E-commerce incident

Instabilidade no acesso ao emissor NF-e

Minor Resolved View vendor source →

Tray E-commerce experienced a minor incident on December 11, 2025 affecting Informação Importante, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 11:51 AM UTC
Resolved
Dec 11, 2025, 12:04 PM UTC
Duration
12m
Detected by Pingoru
Dec 11, 2025, 11:51 AM UTC

Affected components

Informação Importante

Update timeline

  1. identified Dec 11, 2025, 11:51 AM UTC

    Prezado(a) Lojista Identificamos uma instabilidade no acesso ao emissor NF-e Nosso time responsável está atuando para normalizar a integração o mais breve possível. Pedimos para que acompanhe o andamento através deste canal. Atenciosamente, Equipe Tray

  2. identified Dec 11, 2025, 11:52 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 11, 2025, 12:04 PM UTC

    This incident has been resolved.