Tray E-commerce incident
Instabilidade no acesso ao emissor NF-e
Tray E-commerce experienced a minor incident on December 11, 2025 affecting Informação Importante, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Informação Importante
Update timeline
- identified Dec 11, 2025, 11:51 AM UTC
Prezado(a) Lojista Identificamos uma instabilidade no acesso ao emissor NF-e Nosso time responsável está atuando para normalizar a integração o mais breve possível. Pedimos para que acompanhe o andamento através deste canal. Atenciosamente, Equipe Tray
- identified Dec 11, 2025, 11:52 AM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 11, 2025, 12:04 PM UTC
This incident has been resolved.