Tray E-commerce incident

Instabilidade no acesso ao painel administrativo

Minor Resolved View vendor source →

Tray E-commerce experienced a minor incident on January 19, 2026 affecting Painel Administrativo, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 06:33 PM UTC
Resolved
Jan 19, 2026, 07:17 PM UTC
Duration
44m
Detected by Pingoru
Jan 19, 2026, 06:33 PM UTC

Affected components

Painel Administrativo

Update timeline

  1. identified Jan 19, 2026, 06:33 PM UTC

    Prezado(a) Lojista, Identificamos um problema que está afetando o acesso de algumas lojas ao painel administrativo. Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,

  2. resolved Jan 19, 2026, 07:17 PM UTC

    This incident has been resolved.