Transporeon incident
Limited Availability of Transport Assignment module (Wed, 2026-07-15)
Transporeon experienced a minor incident on July 15, 2026 affecting Transport Assignment, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 15, 2026, 03:17 PM UTC
Some customers may be experiencing intermittent disruptions while accessing the Transporeon Platform that began at approximately 17:00 CEST on July 15, 2026. Our teams are actively investigating the issue and continuously monitoring the platform. We are working to restore full service as quickly as possible and will provide further updates as soon as more information becomes available. If you experience any issues or require assistance, please contact our Support team through the usual channel at https://support.transporeon.com. We sincerely apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.
- identified Jul 15, 2026, 03:20 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 15, 2026, 03:45 PM UTC
We are continuing to work on resolving this issue. We are aware of the impact it has on your operations, and try to solve it as fast as possible. We will continue updating you on our progress. Please expect the next update no later than 1 hour, or if we notice a compelling change in the incident.
- monitoring Jul 15, 2026, 03:57 PM UTC
The incident causing issues in the Transport Assignment module has been resolved at 17:29 CET on Wednesday, 15.07.2026, and we observe a period of stability. We continue monitoring the situation actively. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.
- resolved Jul 15, 2026, 07:57 PM UTC
The incident causing degraded performance within the Transport Assignment module was resolved at 17:29 CET on Wednesday, 15.07.2026. Following the resolution, we conducted a period of observation to monitor the situation, and no further issues occurred during this time. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.