Transporeon incident

Delayed results in the global search tool of the Transporeon platform (Wed 2026-07-08)

Notice Resolved View vendor source →

Transporeon experienced a notice incident on July 8, 2026 affecting Data transmission, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 06:52 AM UTC
Resolved
Jul 08, 2026, 08:30 AM UTC
Duration
1h 37m
Detected by Pingoru
Jul 08, 2026, 06:52 AM UTC

Affected components

Data transmission

Update timeline

  1. identified Jul 08, 2026, 06:52 AM UTC

    Some customers might experience delayed results with the global search tool while using the Transporeon platform starting from approximately 8:00 AM CEST on Wednesday, July 8, 2026. We are aware of the incident and are actively working to resolve it as quickly as possible. Please note that the data should be available and can be searched manually by applying filters in the respective columns. If you need additional information or support, please reach out to us via http://support.transporeon.com. We apologize for the inconvenience this has caused.

  2. resolved Jul 08, 2026, 08:30 AM UTC

    The incident causing delayed results with the global search tool module has been resolved, and a period of stability has been observed. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.