Transporeon Outage History

Started Oct 22, 2026, 09:22 AM UTC· resolved Oct 22, 2026, 09:22 AM UTC

1. resolved Oct 22, 2026, 09:22 AM UTC

   At Transporeon, protecting our customers’ information and operations is our highest priority. Our IT security team has assessed the recently disclosed PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619). Transporeon’s core products and operational interfaces do not use PHP and are completely unaffected. No action is required on your side, and you can continue using the Platform as usual. Should you have any questions or require assistance, our support team is available at https://support.transporeon.com.

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Started Oct 01, 2026, 07:00 AM UTC· resolved Oct 01, 2026, 08:25 AM UTC

1. resolved Oct 01, 2026, 01:21 PM UTC

   Some customers may have experienced delays while using the Transporeon platform on Thursday, October 1st, 2026, between approximately 9:50 AM CEST and 10:25 AM CEST. All Transporeon modules remained operational, and all delayed data has been duly reprocessed. If you need assistance or have further questions, please submit a request through our support portal at https://support.transporeon.com. We sincerely apologize for any inconvenience this may have caused.

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Started Sep 30, 2026, 07:43 AM UTC· resolved Sep 30, 2026, 08:41 AM UTC

1. identified Sep 30, 2026, 07:43 AM UTC

   Some customers may experience issues while logging into the Visibility module on the Transporeon Platform starting at approximately 09:20 AM CEST. Wednesday, September 30, 2026. While the module remains operational, the redirecting tile may not work as expected. As a workaround, you can access the module directly via the transport view (map icon) in Transport Assignment. All other Transporeon modules remain fully operational and are not affected, allowing you to continue working as usual. If you need assistance or have further questions, please submit a request through our support portal at https://support.transporeon.com. We sincerely apologize for any inconvenience this may cause.

2. resolved Sep 30, 2026, 08:41 AM UTC

   The incident causing issues while logging into the Visibility module was resolved as of 10:30 AM CEST, Wednesday, September 30, 2026. Following the fix, we closely monitored system performance, and no further issues have been detected. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you! We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!

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Started Sep 29, 2026, 08:00 AM UTC· resolved Sep 29, 2026, 08:00 AM UTC

1. resolved Sep 29, 2026, 09:07 AM UTC

   Some customers may have experienced limited availability of the Freight Procurement module of Transporeon Platform on Tuesday, September 29, 2026, starting at approximately 10:50 AM CEST, lasting no longer than 10 minutes. All other Transporeon modules remained fully operational and were not affected, allowing you to continue working as usual. If you need assistance or have further questions, please submit a request through our support portal at https://support.transporeon.com. We sincerely apologize for any inconvenience this may have caused.

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Started Sep 17, 2026, 02:16 PM UTC· resolved Sep 17, 2026, 02:16 PM UTC

1. resolved Sep 17, 2026, 02:16 PM UTC

   We would like to inform you that email notifications for new comments on support tickets (sent from our Customer Care team via Help Center Support system) may not consistently reach all inboxes. To ensure you continue to receive all email updates without interruption, please ask your internal IT personnel to whitelist the @transporeon.com domain on your end. All ticket updates and comments remain fully available directly on the platform. To view them, log in to support.transporeon.com, select your profile icon in the top right corner, and choose My Requests. There, you will see a list of your open requests and can read existing comments or post an update yourself. Should you have any questions or require assistance, our support team is available via support.transporeon.com.

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Started Aug 31, 2026, 05:00 AM UTC· resolved Aug 31, 2026, 06:00 AM UTC

1. resolved Aug 31, 2026, 06:49 AM UTC

   Some customers may have experienced a brief disruption in the availability of the Transporeon Platform between approximately 07:50 and 08:00 AM CEST on August 31, 2026. The platform is now fully operational, and no data was lost during this brief disruption. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com. We apologize for any inconvenience this may have caused.

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Started Aug 24, 2026, 10:59 AM UTC· resolved Aug 24, 2026, 06:09 PM UTC

1. identified Aug 24, 2026, 10:59 AM UTC

   Some customers may be experiencing delays while working on the Transporeon platform on Monday, August 24, 2026, starting at approximately 12:00 PM CEST. We are aware of the incident and are currently working toward a resolution with the highest priority. We will provide further updates as our engineers make progress. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this incident promptly and accurately.

2. identified Aug 24, 2026, 11:58 AM UTC

   The team is making steady progress in restoring data transmission across the Transporeon Platform. Rest assured, we will keep you informed with regular progress updates. We sincerely appreciate your patience and understanding as we resolve this. For any additional information or support, please reach out to us via https://support.transporeon.com/. We'll be glad to assist you.

3. identified Aug 24, 2026, 01:12 PM UTC

   Our engineering teams are treating this incident with top priority as they work to restore regular data transmission across the Transporeon Platform. We remain committed to keeping you informed and will share updates as new information becomes available. Thank you for your continued patience and understanding. Should you need immediate support, please contact our team at https://support.transporeon.com/

4. monitoring Aug 24, 2026, 02:12 PM UTC

   A fix has been applied to address the data transmission delays on the Transporeon Platform. We are now actively reprocessing the accumulated data backlog, which will take some time, while closely monitoring overall platform stability. Please be assured that no data was lost during this incident. We will inform you separately once the data is fully reprocessed. We appreciate your understanding and sincerely apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

5. monitoring Aug 24, 2026, 05:19 PM UTC

   We would like to update you that the accumulated data backlog is now almost fully reprocessed, with the exception of a very limited number of customers who may still experience minor delays. We will send a final update once all data is fully reprocessed. If you need additional support, please reach out to us at https://support.transporeon.com/ we are glad to assist you.

6. resolved Aug 24, 2026, 06:09 PM UTC

   Please be informed that full service has been restored, and a period of stability has been observed. There was no impact on data integrity during the incident, and all delayed data for all customers was duly reprocessed. The platform is now fully operational, and you can continue working as usual. We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business and appreciate your patience and understanding. Should you need additional information or support, please reach out to us at https://support.transporeon.com. Also, we'd like to know how clearly we communicated during this incident. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!

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Started Aug 21, 2026, 03:14 PM UTC· resolved Aug 21, 2026, 03:50 PM UTC

1. investigating Aug 21, 2026, 03:14 PM UTC

   Some customers may be experiencing data transmission disruptions on the Transporeon platform on Friday, August 21st, 2026, starting at approximately 5PM CEST. We are aware of the incident and are working on it with the highest priority. We will continue updating you on our progress. Please expect the next update no later than 1 hour, or if we notice a compelling change in the incident. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue as quickly as possible

2. monitoring Aug 21, 2026, 03:25 PM UTC

   The incident causing data transmission disruptions was resolved as of 5:20 PM CEST, same day. We will continue to actively monitor the situation. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please reach out to us at https://support.transporeon.com. We are happy to assist you.

3. resolved Aug 21, 2026, 03:50 PM UTC

   Please be informed that full service has been restored, and a period of stability has been observed. There was no impact on data integrity during the incident, and all delayed data was dully reprocessed. The platform is now fully operational, and you can continue working as usual. We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business and appreciate your patience and understanding. Should you need additional information or support, please reach out to us at support.transporeon.com. We will be glad to assist you.

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Started Aug 19, 2026, 09:35 AM UTC· resolved Aug 19, 2026, 10:00 AM UTC

1. investigating Aug 19, 2026, 09:35 AM UTC

   Some customers may have experienced degraded performance of the Autonomous Procurement module starting at approximately 11:30 AM CEST on Wednesday, August 19th, 2026. All other modules of the Transporeon platform remain operational, and you can continue working on them as usual. Our team is actively working with the highest priority to resolve this incident. We sincerely apologize for any inconvenience this may cause and appreciate your patience. If you have additional questions, please reach out to us at https://support.transporeon.com.

2. resolved Aug 19, 2026, 10:00 AM UTC

   The incident affecting the Autonomous Procurement module was resolved as of 11:56 AM CEST on August 19th, 2026, and full functionality has been restored. We appreciate your patience and understanding during this incident and apologize for any inconvenience caused. Please note that all other modules of the Transporeon platform remained fully operational throughout the incident. If you have additional questions, please reach out to us at https://support.transporeon.com. We'd love to know how we did with our communications during this announcement. Please take up to 2 minutes to share your feedback through this short form https://forms.gle/VhuhFXDrSARXHMZHA. Your input helps us continuously improve!

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Started Aug 07, 2026, 07:53 AM UTC· resolved Aug 07, 2026, 08:02 AM UTC

1. identified Aug 07, 2026, 07:53 AM UTC

   Some customers may experience brief disruptions when entering Transporeon Support Systems starting at approximately 9:30 AM CEST on August 7, 2026. We are aware of the incident and working to resolve it as quickly as possible. You can continue using the Transporeon platform without interruption as usual. In the meantime, you can reach us via phone. We apologize for the inconvenience.

2. resolved Aug 07, 2026, 08:02 AM UTC

   The incident affecting the availability of Transporeon Support Systems has been resolved, and you can submit your support requests as usual. Throughout the incident, the Transporeon platform was fully unaffected. We apologize for any inconvenience this may have caused. We remain available to support you at https://support.transporeon.com.

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Started Aug 05, 2026, 01:03 PM UTC· resolved Aug 05, 2026, 05:26 PM UTC

1. investigating Aug 05, 2026, 01:03 PM UTC

   Some customers may be experiencing data transmission disruptions on the Transporeon platform on Wednesday, August 5th, 2026, starting at approximately 13:30 CEST. We are aware of the incident and are working on it with the highest priority. We will continue updating you on our progress. Please expect the next update no later than 1 hour, or if we notice a compelling change in the incident. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this issue as quickly as possible

2. identified Aug 05, 2026, 01:21 PM UTC

   The root cause of the incident affecting data transmission disruptions on the Transporeon platform has been identified. We are working on the data re-processing and monitoring the platform’s stability. We will inform you separately once the data is fully reprocessed. We appreciate your understanding and sincerely apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

3. monitoring Aug 05, 2026, 02:23 PM UTC

   A period of stability has been observed, and data reprocessing is still underway and proceeding accordingly, so the incident state is currently under "monitoring." We will provide a further update as soon as the remaining data is fully reprocessed. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We appreciate your understanding and sincerely apologize for any inconvenience caused.

4. monitoring Aug 05, 2026, 03:21 PM UTC

   Data reprocessing is still ongoing for some customers, and we are continuing to monitor the situation closely. We will provide a further update as soon as the remaining data is fully reprocessed. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We appreciate your understanding and sincerely apologize for any inconvenience caused.

5. resolved Aug 05, 2026, 05:26 PM UTC

   Please be informed that full service has been restored, and a period of stability has been observed. There was no impact on data integrity during the incident, and all delayed data was dully reprocessed. The platform is now fully operational, and you can continue working as usual. We understand how critical our services are to your daily operations, as well as to your users, partners, and customers. We sincerely apologize for any disruption this incident may have caused to your business and appreciate your patience and understanding. Should you need additional information or support, please reach out to us at www.support.transporeon.com. We will be glad to assist you.

6. postmortem Aug 11, 2026, 02:19 PM UTC

   On Wednesday, August 5th, 2026, we deployed a backend system update designed to enhance performance and transaction processing on the Transporeon Platform. While the update was successfully executed across the vast majority of our customer base, it caused an unexpected data transmission disruption for a small subset of users. Consequently, a rollback was initiated; during this process, an operational oversight led to temporary data transmission degradation and subsequent processing delays. We sincerely apologize for the inconvenience this caused and are actively implementing corrective measures to prevent similar incidents in the future. We'd love to know how we did with our communications during this incident. Please take up to 2 minutes to share your feedback through this short form [Transporeon Crisis Communication Efficiency Survey](https://forms.gle/wuKPYAEkJDq5JfL17). Your input helps us continuously improve!

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Started Jul 28, 2026, 01:26 PM UTC· resolved Jul 28, 2026, 03:03 PM UTC

1. identified Jul 28, 2026, 01:26 PM UTC

   Some customers may have experienced limited availability of the Time Slot Management module on the Transporeon platform on July 28, 2026, starting at approximately 2:15 PM CEST. The incident manifested as sporadic error messages within the module. We are aware of the incident and are currently investigating it with the highest priority. We aim to provide you with the next update shortly. If you need assistance or have additional questions, please request support through the usual process at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving promptly and accurately.

2. monitoring Jul 28, 2026, 02:04 PM UTC

   The incident causing limited availability of the Time Slot Management module was resolved at 3:50 PM CEST on July 28, 2026. We are actively continuing to monitor the situation. All other modules on the Transporeon platform remained unaffected throughout the incident. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you

3. resolved Jul 28, 2026, 03:03 PM UTC

   The incident causing degraded performance within the Time Slot Management module was resolved at 3:50 PM CEST on Tuesday, July 28, 2026. Following the resolution, we monitored the system closely, and no further issues occurred. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you!

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Started Jul 28, 2026, 12:00 PM UTC· resolved Jul 28, 2026, 12:00 PM UTC

1. resolved Jul 28, 2026, 01:00 PM UTC

   Some customers may have experienced a brief disruption while using the Time Slot Management module on the Transporeon platform on July 28, 2026. This incident manifested as visible errors within the module for a short period of time. The incident has been resolved, and a period of stability has been observed. The platform is now fully operational, and you can continue working as usual. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

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Started Jul 15, 2026, 03:17 PM UTC· resolved Jul 15, 2026, 07:57 PM UTC

1. monitoring Jul 15, 2026, 03:17 PM UTC

   Some customers may be experiencing intermittent disruptions while accessing the Transporeon Platform that began at approximately 17:00 CEST on July 15, 2026. Our teams are actively investigating the issue and continuously monitoring the platform. We are working to restore full service as quickly as possible and will provide further updates as soon as more information becomes available. If you experience any issues or require assistance, please contact our Support team through the usual channel at https://support.transporeon.com. We sincerely apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.

2. identified Jul 15, 2026, 03:20 PM UTC

   The issue has been identified and a fix is being implemented.

3. identified Jul 15, 2026, 03:45 PM UTC

   We are continuing to work on resolving this issue. We are aware of the impact it has on your operations, and try to solve it as fast as possible. We will continue updating you on our progress. Please expect the next update no later than 1 hour, or if we notice a compelling change in the incident.

4. monitoring Jul 15, 2026, 03:57 PM UTC

   The incident causing issues in the Transport Assignment module has been resolved at 17:29 CET on Wednesday, 15.07.2026, and we observe a period of stability. We continue monitoring the situation actively. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

5. resolved Jul 15, 2026, 07:57 PM UTC

   The incident causing degraded performance within the Transport Assignment module was resolved at 17:29 CET on Wednesday, 15.07.2026. Following the resolution, we conducted a period of observation to monitor the situation, and no further issues occurred during this time. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

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Started Jul 08, 2026, 06:52 AM UTC· resolved Jul 08, 2026, 08:30 AM UTC

1. identified Jul 08, 2026, 06:52 AM UTC

   Some customers might experience delayed results with the global search tool while using the Transporeon platform starting from approximately 8:00 AM CEST on Wednesday, July 8, 2026. We are aware of the incident and are actively working to resolve it as quickly as possible. Please note that the data should be available and can be searched manually by applying filters in the respective columns. If you need additional information or support, please reach out to us via http://support.transporeon.com. We apologize for the inconvenience this has caused.

2. resolved Jul 08, 2026, 08:30 AM UTC

   The incident causing delayed results with the global search tool module has been resolved, and a period of stability has been observed. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

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Started Jul 02, 2026, 07:11 AM UTC· resolved Jul 02, 2026, 01:27 PM UTC

1. monitoring Jul 02, 2026, 07:11 AM UTC

   Some customers may experience degraded performance within the Transport Assignment module starting from 08:30 CEST on Thursday, July 2nd, 2026. If you experience any delays in loading the platform or its modules, please ensure that you have cleared your browser’s cache and cookies, as this can help support further operations. We will continue to actively monitor the platform’s status. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com. We apologize for any inconvenience this may cause.

2. monitoring Jul 02, 2026, 08:26 AM UTC

   The incident that caused degraded performance within the Transport Assignment module has been resolved, and the platform is now fully operational. You can proceed with your work as usual. There was no impact on data integrity. We will continue to actively monitor the platform’s status. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com.

3. resolved Jul 02, 2026, 01:27 PM UTC

   The incident causing degraded performance within the Transport Assignment module has been resolved, and a period of stability has been observed. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

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Started Jul 01, 2026, 02:01 PM UTC· resolved Jul 01, 2026, 08:21 PM UTC

1. investigating Jul 01, 2026, 02:01 PM UTC

   Some customers may be experiencing delays while working on the Transporeon platform on Wednesday, July 1, 2026, starting at approximately 15:30 CEST. We are aware of the incident and are currently investigating it with the highest priority. We will provide further updates as our engineers make progress toward a resolution. All data remains intact, and no loss has been observed. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and assure you of our commitment to resolving this incident promptly and accurately.

2. monitoring Jul 01, 2026, 02:47 PM UTC

   The incident that caused delays on the Transporeon platform has been resolved, and the platform is now fully operational. You can proceed with your work as usual. There was no impact on data integrity. We will continue to actively monitor the platform’s status. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com. We apologize for any inconvenience this may have caused.

3. resolved Jul 01, 2026, 08:21 PM UTC

   Some customers may have experienced a brief disruption in availability while using the Transporeon Platform at approximately 15:30 CEST on July 01st, 2026. The platform is now fully operational, and you can continue working as usual. We will continue to actively monitor the platform’s status. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com. We sincerely apologize for any inconvenience this may have caused and assure you of our commitment to resolving the issue promptly and effectively.

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Started Jul 01, 2026, 06:41 AM UTC· resolved Jul 01, 2026, 08:09 AM UTC

1. monitoring Jul 01, 2026, 06:41 AM UTC

   Some customers may have experienced a brief disruption in availability while using the Transporeon Platform starting at approximately 08:00 CEST on July 1st, 2026. The platform is now fully operational. If you continue to experience any delays in loading the platform, please ensure that you have cleared your browser’s cache and cookies, as this will help support further operations. We will continue to actively monitor the platform’s status. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com. We apologize for any inconvenience this may have caused and assure you of our commitment to resolving the issue promptly and effectively.

2. resolved Jul 01, 2026, 08:09 AM UTC

   The incident causing a brief disruption in the availability of the Transporeon Platform has been resolved, and a period of stability has been observed. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

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Started Jun 30, 2026, 02:35 PM UTC· resolved Jun 30, 2026, 02:53 PM UTC

1. investigating Jun 30, 2026, 02:35 PM UTC

   Some customers may experience degraded performance of Transporeon solutions starting from 16:20 CEST on Tuesday, June 30th, 2026. Our teams are actively working on identifying the cause of the issue and restoring full service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we continue our investigation. Should you need additional information or support, please reach out to us via https://support.transporeon.com/.

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Started Jun 30, 2026, 02:30 PM UTC· resolved Jun 30, 2026, 07:00 PM UTC

1. resolved Jun 30, 2026, 07:02 PM UTC

   Some customers may have experienced degraded performance of the Freight Procurement module starting from approximately 18:00 PM CEST until 21:00 PM CEST on June 30th, 2026. The incident manifested as slowness in the module's performance. The incident was successfully resolved, and tender data was not affected. All other Transporeon modules were unaffected and remained fully operational. We apologize for the inconvenience and assure you of our continued support. Should you have any additional questions, please reach out to our support department at https://support.transporeon.com.

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Started Jun 17, 2026, 03:17 PM UTC· resolved Jun 17, 2026, 03:52 PM UTC

1. identified Jun 17, 2026, 03:17 PM UTC

   Some customers may experience degraded performance within the Transport Assignment module starting from 16:41 CEST on Wednesday, June 17th, 2026. The root cause has been identified, and our team is actively working on a fix. Please note that all other Transporeon modules remain fully operational and unaffected. We sincerely apologize for any inconvenience caused.

2. monitoring Jun 17, 2026, 03:33 PM UTC

   The incident affecting the Transport Assignment module of the Transporeon Platform has been resolved, and a period of stability has been observed starting from 17:25 CEST on June 17, 2026. You can now continue working on the Transporeon platform as usual. We appreciate your understanding and sincerely apologize for any inconvenience caused. Should you need additional information or support, please reach out to us via https://support.transporeon.com and we will be glad to assist you.

3. resolved Jun 17, 2026, 03:52 PM UTC

   This incident has been resolved.

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Started Jun 16, 2026, 10:23 AM UTC· resolved Jun 16, 2026, 11:31 AM UTC

1. investigating Jun 16, 2026, 10:23 AM UTC

   Some customers may have experienced degraded performance of the Autonomous Procurement module starting at approximately 11:50 AM CEST on Tuesday, June 16th, 2026. All other modules of the Transporeon platform remain operational, and you can continue working on them as usual. Our team is actively working with the highest priority to resolve this incident. We sincerely apologize for any inconvenience this may cause and appreciate your patience. If you have additional questions, please reach out to us at https://support.transporeon.com.

2. resolved Jun 16, 2026, 11:31 AM UTC

   The incident affecting the Autonomous Procurement module was resolved as of 1:26 PM CEST on June 16th, 2026. We appreciate your patience and understanding during this incident. If you have additional questions, please reach out to us at https://support.transporeon.com.

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Started Jun 15, 2026, 04:11 PM UTC· resolved Jun 15, 2026, 04:11 PM UTC

1. resolved Jun 15, 2026, 04:11 PM UTC

   Some customers may have experienced a brief disruption while working with the Time Slot Management module of the Transporeon platform, starting at approximately 17:45 CEST and lasting no longer than 15 minutes on June 15th, 2026. The incident has been resolved, and a period of stability has been observed. The platform is now fully operational, and you can continue working as usual. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you.

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Started May 28, 2026, 11:39 AM UTC· resolved May 28, 2026, 11:39 AM UTC

1. resolved May 28, 2026, 11:39 AM UTC

   Some customers may have experienced a brief disruption in availability while using the Transporeon Platform at approximately 13:30 CEST for no longer than 5 minutes on April 28th, 2026. The platform is now fully operational, and you can continue working as usual. We will continue to actively monitor the platform’s status. If you require assistance or have additional questions, please contact support through the usual process at https://support.transporeon.com. We sincerely apologize for any inconvenience this may have caused and assure you of our commitment to resolving the issue promptly and effectively.

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Started May 28, 2026, 08:12 AM UTC· resolved May 28, 2026, 08:42 AM UTC

1. identified May 28, 2026, 08:12 AM UTC

   Some customers may have experienced degraded performance of the Autonomous Procurement module starting at approximately 9:00 AM CEST on Thursday, May 28th, 2026. Our team is actively working with the highest priority to resolve this incident. We sincerely apologize for any inconvenience this may cause and appreciate your patience. If you have additional questions, please reach out to us at https://support.transporeon.com.

2. resolved May 28, 2026, 08:42 AM UTC

   The incident affecting the Autonomous Procurement module was resolved as of 10:20 CEST on May 28th, 2026. We appreciate your patience and understanding during this incident. If you have additional questions, please reach out to us at https://support.transporeon.com.

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