Connectivity disruptions on the Transporeon Platform (Tuesday, 2026-10-27)

Update timeline

1. investigating Oct 27, 2026, 08:52 AM UTC

   Some customers may be experiencing connectivity disruptions on the Transporeon platform on Tuesday, October 27, 2026, starting at approximately 9:30 AM CET. We are aware of the incident and are addressing it with the highest priority. We will keep you updated on our progress, with the next update provided within the next hour or sooner if there is a significant development. If you require immediate assistance, please contact our Support team at https://support.transporeon.com. We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

2. identified Oct 27, 2026, 09:15 AM UTC

   The incident causing connectivity disruptions on the Transporeon platform was identified and addressed at approximately 10:05 AM CET on Tuesday, October 27, 2026. We will continue to monitor the platform closely to ensure full stability. If you need assistance or have further questions, please submit a request through our support portal at https://support.transporeon.com.

3. resolved Oct 27, 2026, 09:53 AM UTC

   The incident causing connectivity disruptions on the Transporeon platform has been fully resolved. We have closely monitored system performance, and no further issues have been detected. You can continue working on the Transporeon platform as usual. We appreciate your understanding and apologize for any inconvenience caused. If you need additional information or support, please contact us at https://support.transporeon.com. We will be glad to assist you!